Dealer software

Dealerwing's service marketing dashboard with AI data hygiene, AI-built customer audiences and offer lists for BDC follow-up.

• Aftersales marketing
• Attribution and analytics

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

Affinitiv management platform that brings a dealership's key performance indicators into a single dashboard.

• Attribution and analytics

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

AI suite for DealerOn sites covering photo enhancement, shopper chat, OEM compliance checks and natural-language reporting; in beta.

• Chat and messaging
• Imagery and video
• +2

Analytics, reporting and operations apps for automotive dealer groups, covering every store and department.

• Attribution and analytics
• Accounting

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging

Cars Commerce dealer review site with verified sales and service reviews, employee profiles and paid review-request tools.

• Reviews and social

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

Dealerware platform and mobile app for running loaner, rental, valet, test drive and subscription fleets at dealerships.

• Loaner and rental

Website and digital marketing agency for franchise and independent dealers, with paid search, social, SEO, listings and reputation services.

• Website platforms
• Digital advertising
• +1

Tekion online service scheduling, check-in, updates and payment tools for dealership service customers.

• Service scheduling
• Service communication and MPI

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

Ford and Lincoln dealer digital programs covering marketing, CRM data, websites, digital retail, chat, reputation and inventory tools.

• OEM program administrators
• Website platforms
• +1