Dealer software

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

Dealer management system for low- to mid-volume franchised and independent dealers covering accounting, sales, service, parts and CRM.

• DMS
• Desking
• +1

Dealer marketing agency and platform running Meta and Google inventory ads, conquest email, classifieds posting, websites and reputation.

• Digital advertising
• Reviews and social

Parts counter and store screen programming that promotes parts and accessories with car care video content.

• Aftersales marketing
• Parts

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Website bundle of car care videos, articles, an automatic service blog and shareable videos for service department sites.

• Aftersales marketing
• Service communication and MPI

AI agent that answers dealership calls and texts around the clock, books sales and service appointments and logs leads to CRM or DMS.

• Voice, BDC and sales agents
• Call tracking
• +1

Cars Commerce car-shopping marketplace where dealers buy tiered listing packages with reviews, prequalification and placement upgrades.

• Marketplaces
• Reviews and social

Collision estimating and repair management platform used by body shops, including dealer collision centers, connected to insurers and parts suppliers.

• Collision
• Parts

Lets OEM dealer parts departments and other suppliers show parts pricing and availability to collision shops inside CCC software.

• Parts
• Collision

Dealer management system for franchise and independent dealers, covering sales, F&I, accounting, service and parts in suites.

• DMS
• Parts
• +1

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Managed dealer advertising from Dealer.com covering display and retargeting, paid search, video and social, with campaign analytics.

• Digital advertising
• Inventory ads
• +1

Dealer.com managed website, SEO and GEO, content and creative, and social and reputation management services for dealers.

• AI search visibility
• Website platforms
• +1

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling