Dealer software

Parts e-commerce and OE catalog platform that lets dealer parts departments sell to repair shops online with live pricing and stock.

• Parts

Dealer.com digital analytics platform tracking 180+ website and advertising KPIs for dealerships.

• Attribution and analytics

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

DealerOn tool that tracks how ChatGPT, Gemini and Perplexity mention a dealership and scores its AI search visibility.

• AI search visibility
• Attribution and analytics

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Dealer performance diagnostics that analyze sales, fixed ops, inventory and marketing data and pair findings with consultant-led improvement plans.

• Attribution and analytics

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

Customer data platform for dealers that unifies DMS, CRM and web data into one profile per customer for targeting.

• CDP and data platforms
• Audience data

Dealer reporting dashboard comparing marketing performance with local market trends, competitor rankings and model demand.

• Attribution and analytics

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Soft-pull prescreen of dealer customer and prospect lists to find credit-qualified buyers for firm offers and lead generation.

• Lifecycle and equity mining
• Audience data
• +1

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

Customer data hygiene for dealers that dedupes DMS and CRM records, appends and verifies contacts, applies NCOA moves and screens DNC lists.

• CDP and data platforms
• Audience data

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Cloud rental management software with a dealership loaner module for booking, contracts, GPS tracking and fleet reporting.

• Loaner and rental

OEC platform where independent repair shops order OEM mechanical parts from franchised dealers with VIN-level lookup.

• Parts