Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Patented shopper identification network that detects in-market vehicle shoppers across devices and matches them to dealer customers and prospects.

• Audience data
• Lifecycle and equity mining

Dealer website platform from Autofusion for franchised and commercial dealers, with SEO-focused inventory and model pages.

• Website platforms
• Chat and messaging
• +1

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

Custom website design, SEO and digital marketing for car dealers, focused on exotic, classic, specialty and luxury dealerships.

• Website platforms
• Digital advertising

Reunion Marketing's dealer reporting platform tracking SEO keyword visibility, AI search visibility and paid ad results in one place.

• Attribution and analytics
• Digital advertising

Subscription cloud reporting and analytics for buy here pay here dealers and finance companies running Auto Master.

• Attribution and analytics

Dealer website platform from Auto Master Systems for buy here pay here and independent dealers, tied to the Auto Master DMS.

• Website platforms

AI monitor that watches a dealer's ad, analytics, CRM, call tracking and inventory data, acts on problems and emails summaries.

• Attribution and analytics
• Digital advertising

Tool for building dealer ad audiences of active vehicle shoppers using real-time buyer signals and pre-built segments.

• Audience data
• Digital advertising