Dealer software

Fixed ops marketing for dealer service departments that uses DMS and market data for direct mail, email, text and recall outreach.

• Direct mail
• Lifecycle and equity mining
• +1

Data-driven service marketing campaigns for dealers that target customers based on repair order history and pricing intelligence.

• Aftersales marketing

Service menu software for dealers to build or import, compare and present factory-based maintenance packages to service customers.

• Service communication and MPI

Wholesale parts CRM connecting dealer parts departments, wholesale customers and OEMs to sell more genuine parts.

• Parts
• CRM

Electronic parts catalog for dealer parts departments with VIN-based OEM part lookup across many brands.

• Parts

Free online OEM parts catalog and ordering for independent repair shops, helping dealers sell mechanical parts.

• Parts

Ordering platform linking dealer parts departments with body shops to supply OEM collision parts.

• Collision
• Parts

Browser-based collision estimating from Mitchell (Enlyte) with VIN decoding, parts diagrams, ADAS flags and OEM repair procedures.

• Collision
• Parts

Cloud repair management system for collision shops covering job tracking, scheduling, parts and shop workflow alongside Mitchell estimating.

• Collision

Pre- and post-repair vehicle scanning plus static and dynamic ADAS calibration tools and services for collision repairers.

• Collision

Parts e-commerce and OE catalog platform that lets dealer parts departments sell to repair shops online with live pricing and stock.

• Parts

Global advertising holding company whose agency networks handle creative, media and data work for automakers and dealer advertising groups.

• Agency holding companies
• Digital advertising

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

Web-based recall management platform for dealers that targets owners with open recalls through direct mail and email.

• Aftersales marketing
• Direct mail

Cloud rental management software with a dealership loaner module for booking, contracts, GPS tracking and fleet reporting.

• Loaner and rental

Body shop management software for collision centers, including dealer-owned shops, with job board, parts tracking and DMS integrations.

• Collision

Integrated payment processing for collision centers using ROME body shop management software.

• Digital retailing and payments
• Collision

Multichannel dealer sales campaign combining direct mail, email, banner ads and phone outreach over a two to three week window.

• Direct mail
• Digital advertising

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Handheld scanning software for dealership parts departments covering inventory, receiving, picking, delivery and POS with DMS posting.

• Parts

Automated fixed ops marketing program that segments customers and re-engages lapsed and conquest service customers for dealers.

• Aftersales marketing
• Direct mail