Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Patented dealership photo booth that rotates around the vehicle for consistent, dealer-branded inventory photos, with an optional app and AI camera.

• Imagery and video
• Reconditioning

Accenture's marketing, creative and customer-experience unit, working with automakers on brand, digital commerce and customer data programs.

• Agency holding companies
• CDP and data platforms
• +1

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Voice, BDC and sales agents

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing across email, mail, SMS, voice and social, with automated lifecycle campaigns and a call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AiMotorSports, Ai Media Group's automotive division, offering dealer photo and video production, paid media and attribution.

• Imagery and video
• Digital advertising
• +1

Amazon marketplace where franchise dealers list new, used and CPO vehicles for online purchase and dealership pickup, sold on subscription.

• Marketplaces
• Digital retailing and payments

Force Marketing's customer data platform for dealer groups, scoring buying propensity and tying sales and service ad spend to results.

• CDP and data platforms
• Digital advertising
• +1

DMS and loan servicing software for buy here pay here and lease here pay here dealers and finance companies, with a LOS, analytics and websites.

• DMS
• Attribution and analytics
• +1

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Equity mining and customer retention platform that flags in-market and upgrade-ready customers from DMS and service data, now part of PureCars.

• Lifecycle and equity mining
• CRM
• +1

Recalls-as-a-service for dealers and fleets that checks every inventory vehicle daily for open safety recalls; owned by AutoManager since 2023.

• Regulatory compliance
• Inventory management and pricing

Website, hosting and SEO platform for used-car dealers with DMS inventory import, Facebook and craigslist posting; from $29 a month.

• Website platforms
• Inventory ads

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Dealer analytics platform with an AI assistant (AiDA) that connects CRM, DMS, ad and inventory data and diagnoses performance changes.

• Attribution and analytics
• CDP and data platforms

CGI imagery service that delivers 20+ VIN-specific photo-real images per new vehicle so dealers can merchandise units from invoice.

• Imagery and video
• Inventory ads

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Website, CRM and inventory platform for independent dealers, bundling SEO, texting, 360 video and syndication to 175+ partners.

• Website platforms
• CRM
• +1

CarGurus-owned car search site and app that aggregates new and used listings with price analysis and history data.

• Marketplaces

Predictive sales and marketing platform scoring customers' likelihood to buy, with AI messaging, direct mail and recall outreach for dealers.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2