Dealer software

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

Test drive, loan car and staff drive management for dealers with licence scanning, e-agreements and condition capture.

• Loaner and rental
• Regulatory compliance

Managed SEO, paid search and social advertising for dealerships, run by Driverseat on top of its website platform.

• Digital advertising

Dealership website platform with page builder, AI copywriting, inventory search, shop-by-payment and integrations, at flat published pricing.

• Website platforms
• Digital advertising

Fixed ops intelligence platform for dealer service departments with repair order analytics, AI insights and benchmarking.

• Service communication and MPI
• Attribution and analytics

Online platform for dealers and shops to sell prepaid service packages at online-only prices, redeemable within 24 months.

• Aftersales marketing

Desking tool from AutoSync for building proposals, comparing payments and calculating financing for Canadian dealers.

• Desking

eBay's vehicle marketplace where dealers list cars and trucks by auction or fixed price, paying a per-listing fee with no final value fee.

• Marketplaces
• Parts

Inventory advertising for dealers combining Google pay-per-click, vehicle retargeting and listings on Craigslist, eBay and OfferUp.

• Inventory ads
• Digital advertising

Managed Google and Facebook advertising and SEO packages for Canadian car dealerships

• Digital advertising

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Automated DMS and market data mining that triggers dealer sales and service communications at purchase-behavior moments.

• Lifecycle and equity mining
• Direct mail

AutoAlert campaign tool for targeted dealership email, digital mailer and direct mail marketing built from mined customer data.

• Direct mail
• Lifecycle and equity mining

Epsilon's automotive marketing unit, using its consumer data and identity graph for OEM and dealer omnichannel and lifecycle campaigns.

• Audience data
• Digital advertising
• +1

Reynolds and Reynolds' dealer management system for franchise dealers, covering accounting, sales, F&I, service and parts.

• DMS
• Parts
• +1

Dealer service scheduling that books against technician capacity, with dynamic pricing, maintenance packages and recall capture.

• Service scheduling

VIN-specific OEM maintenance menus for dealership service advisors with good-better-best pricing and digital delivery to customers.

• Service communication and MPI

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Managed service-department marketing for dealers with branded educational video plus email, mobile and social outreach, sold in tiers.

• Aftersales marketing
• Digital advertising

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

Hyperlocal service marketing for dealer fixed operations, targeting service customers near the dealership with data-driven campaigns.

• Aftersales marketing