Dealer software

AI voice agent that answers dealership service calls, checks vehicle status, books appointments and hands off to staff when needed.

• Voice, BDC and sales agents
• Service scheduling

Outsourced dealership BDC calling for service marketing and lost-customer recovery, run by Total Customer Connect.

• Voice, BDC and sales agents
• Aftersales marketing

Service department software for dealers covering scheduling, check-in, dispatch, video MPI, two-way texting and live RO tracking.

• Service communication and MPI
• Voice, BDC and sales agents
• +1

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Tekion's digital retail module for dealers, built on its ARC DMS and CRM, covering online deal building, eSign and checkout.

• Digital retailing and payments

Cloud dealer platform combining DMS, CRM, digital retail, service, payments and payroll on one data layer, with built-in AI tools.

• DMS
• Parts

Tekion payment processing for dealerships, taking card and digital payments across sales, service and parts in the Tekion platform.

• Digital retailing and payments

Tekion payroll for dealerships, tied to its DMS for technician flat-rate and commission pay.

• Recruiting and HR
• Accounting

Tekion spend management for dealerships covering purchasing, invoices and vendor payments.

• Accounting

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

Two-way texting platform for dealers with digital MPI, branded video, DMS-integrated payments and reporting.

• Chat and messaging
• Digital retailing and payments
• +1

DMS-integrated title and registration software for dealers that fills state forms, validates paperwork, tracks liens and shows title status.

• Title and registration
• DMS
• +1

AI agents for dealers that score leads, suggest next actions, book appointments and message shoppers 24/7

• Voice, BDC and sales agents

Dealership CRM for Canadian dealers with mobile app, workflows, task tracking, AI call summaries and predictive analytics

• CRM

Online trade-in value estimator for Canadian dealer websites that captures used-vehicle trade leads.

• Trade-in

Kelley Blue Book trade-in valuation tool for dealer websites that gives shoppers KBB values and sends leads to the dealer.

• Trade-in

Guaranteed trade-in offer program where outside appraisers inspect a customer's vehicle and issue a firm cash or purchase offer for the dealer.

• Vehicle acquisition and instant offers
• Trade-in

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Instant trade-in valuation for dealer websites where shoppers upload vehicle photos to request a cash offer.

• Trade-in

NETSOL's white-label digital retail and mobility platform used by automakers and dealer groups, including MINI Anywhere and AutoNation Mobility.

• Digital retailing and payments
• Desking
• +1

Drive-over tire tread and alignment scanning for dealer service lanes with AI insights, customer sharing and DMS integration.

• Service communication and MPI
• Reconditioning

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

Used vehicle inspection and condition report standard from ACV that dealers and consignors use to document vehicle condition for buyers.

• Reconditioning
• Auctions