Dealer software

AI agents inside DriveCentric that follow up with leads and customers and run automated marketing campaigns.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Dealership sales CRM with built-in texting, email and live video, deal pipelines, DMS data integration and a mobile app.

• CRM
• Chat and messaging
• +1

Test drive, loan car and staff drive management for dealers with licence scanning, e-agreements and condition capture.

• Loaner and rental
• Regulatory compliance

Ongoing recall monitoring of dealer inventory by VIN with reports and alerts so open recalls are caught before sale.

• Regulatory compliance
• Inventory management and pricing

Real-time, two-way DMS integration service connecting vendors, OEMs and dealers across 14+ dealer management systems, without warehousing data.

• CDP and data platforms
• F&I menu and products

Dealer credit application platform for online and in-store use with soft and hard pulls, co-signers, document upload and audit trails.

• Credit and lending platforms
• Digital retailing and payments

Automated DMS and market data mining that triggers dealer sales and service communications at purchase-behavior moments.

• Lifecycle and equity mining
• Direct mail

AutoAlert campaign tool for targeted dealership email, digital mailer and direct mail marketing built from mined customer data.

• Direct mail
• Lifecycle and equity mining

Epsilon's automotive marketing unit, using its consumer data and identity graph for OEM and dealer omnichannel and lifecycle campaigns.

• Audience data
• Digital advertising
• +1

Electronic title and registration software that lets dealers submit title work, fees and documents to motor vehicle agencies from the desktop.

• Title and registration
• Regulatory compliance

Dealer marketing platform that finds likely local buyers from Experian data, plans multichannel campaigns and measures sales and ROI.

• Audience data
• Lifecycle and equity mining
• +1

Ohio dealer electronic title and registration system with online plate ordering, memo title printing and lien holder search.

• Title and registration
• Regulatory compliance

White-label tool for dealers to process VSC and warranty cancellations with e-signatures, disclosures and a save-the-product prompt.

• F&I menu and products
• Regulatory compliance

Video suite built into the iTapMenu F&I menu for recording, verifying and presenting F&I sessions.

• F&I menu and products
• Regulatory compliance

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Process engine that attaches a limited warranty to every eligible customer-pay repair order at dealers and service centers.

• Service communication and MPI
• F&I menu and products

Service department analytics and AI for dealers, focused on raising warranty labor and parts reimbursement rates and effective labor rate.

• Attribution and analytics
• Regulatory compliance

AI agent that covers missed and after-hours dealership sales calls, responds to internet leads and re-engages dormant leads.

• Voice, BDC and sales agents
• Lifecycle and equity mining

AI agent for dealer service departments that answers calls, books appointments and runs follow-ups, with a built-in service CRM and CSI tracking.

• Voice, BDC and sales agents
• Service communication and MPI

Managed paid search, paid social, display, retargeting and SEO for franchise dealers and OEM dealer programs.

• Digital advertising
• Audience data
• +1

Library of 25,000+ dealer deal and F&I forms maintained for printing and e-contracting from dealer systems.

• F&I menu and products
• Regulatory compliance

Automotive API platform and app marketplace with 135-plus APIs and 425-plus apps that integrate with dealer systems.

• CDP and data platforms

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• CDP and data platforms
• Attribution and analytics

AI automations for dealer sales teams that log missed calls, forms and chats in the CRM, nudge shoppers on viewed cars and flag return visits.

• CRM
• Lifecycle and equity mining