Dealer software

CDK Global service department suite covering online scheduling, tablet check-in, digital MPI, video texting and payments.

• Service scheduling
• Service communication and MPI

Driver insurance and identity verification that confirms active, adequate coverage before dealers hand over loaners, rentals or test drives.

• Loaner and rental
• Regulatory compliance

Digital marketing agency serving auto and RV dealers among other industries, with SEO, paid media and its ClickIQ reporting platform.

• Digital advertising
• AI search visibility
• +1

OEC online platform where dealer wholesale parts departments sell genuine OEM collision parts to body shops with manufacturer pricing programs.

• Collision
• Parts

Presents multiple finance and lease payment scenarios to dealership customers up front.

• Desking
• F&I menu and products

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

VinSolutions desking tool for building and presenting deal structures and payments inside Connect CRM.

• Desking

Telematics add-on for dealer loaner fleets with GPS tracking, geofencing, alerts and automated fuel and mileage billing.

• Loaner and rental

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer CRM for sales and BDC teams with opportunity management, automated campaigns, SMS, call management and chat.

• CRM
• Chat and messaging

AI sales follow-up from CarNow that flags dealership shoppers ready to buy and automatically nurtures the rest.

• Voice, BDC and sales agents
• Chat and messaging

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

CRM for Canadian dealerships from D2C Media, managing leads and customer follow-up alongside its websites.

• CRM

Outsourced virtual BDC for Canadian dealers that handles lead response and appointment setting.

• Voice, BDC and sales agents

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Canadian dealership CRM with lead routing, inventory and DMS integration, lender submissions and BI dashboards

• CRM
• Desking
• +1

AI agents for dealers covering first lead response, appointment setting, follow-up and manager escalation, priced per agent per month.

• Voice, BDC and sales agents
• Chat and messaging

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

Cox Automotive's AI deal platform linking online and in-store selling: desking, shopper insights, lender routing, trade appraisal and eSigning.

• Desking
• Digital retailing and payments
• +1

Managed callback service where CallSource agents call back missed or unbooked callers and report outcomes.

• Call tracking
• Voice, BDC and sales agents