Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer accounting module from AutoMatrix with general ledger and financial reporting tied to its DMS.

• Accounting

Mobile rewards and discount program that brings dealership customers back for service, with gift cards and AckrooPAY payments.

• Aftersales marketing
• Lifecycle and equity mining

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Patented shopper identification network that detects in-market vehicle shoppers across devices and matches them to dealer customers and prospects.

• Audience data
• Lifecycle and equity mining

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

AI assistant that responds to every CRM lead by chat, text and email for 90 days and escalates hot buyers to staff

• Voice, BDC and sales agents

Dealer lead engagement suite with an AI website chatbot, lead-nurture bot, lead form connector and live BDC escalation.

• Chat and messaging
• Voice, BDC and sales agents

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Generative engine optimization service that works to improve how dealerships show up in AI search and LLM answers.

• AI search visibility

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

AI receptionist from Dealerlogix that answers dealership service calls and books appointments into the service schedule.

• Voice, BDC and sales agents
• Service scheduling

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Advanced AutoAlert data mining tier adding deeper opportunity scoring and workflow on top of AlertMiner.

• Lifecycle and equity mining

Team Velocity's dealer marketing platform tying a customer data platform to websites, automated inventory ads, retention and equity mining.

• Website platforms
• Lifecycle and equity mining

Accounts payable automation for dealerships: OCR invoice capture, auto-approval and DMS posting, OEM and vendor statement reconciliation.

• Accounting

CloudX accounts receivable remittance processing that captures payments and remittances and posts them for dealership accounting.

• Accounting

Shop and dealership membership for technician recruiting through school partnerships, student profiles and local pay benchmarks.

• Recruiting and HR