Dealer software

Automated, targeted marketing campaigns to grow dealer parts and service sales.

• Aftersales marketing

OEM parts pricing and marketing program administration for dealer wholesale parts.

• Parts
• OEM program administrators

Global advertising holding company whose agency networks handle creative, media and data work for automakers and dealer advertising groups.

• Agency holding companies
• Digital advertising

Business intelligence platform that unifies dealership CRM, DMS, website, call tracking and ad data into lead-source ROI and inventory reports.

• Attribution and analytics
• Inventory management and pricing

DealerOn tool that tracks how ChatGPT, Gemini and Perplexity mention a dealership and scores its AI search visibility.

• AI search visibility
• Attribution and analytics

Collision parts ordering and tracking network where OEM dealer parts departments post pricing, deliveries and returns.

• Parts
• Collision

Dealer sales log and KPI analytics that analyzes hundreds of data points per deal for sales and F&I managers.

• Attribution and analytics
• F&I menu and products

Automotive customer data platform unifying dealer CRM, DMS and web data with identity resolution, a no-code data studio and analytics.

• CDP and data platforms
• Inventory ads
• +1

Behavior-triggered email and SMS campaigns for dealers built on Orbee identity data, with live inventory pulled into messages at send time.

• Lifecycle and equity mining
• Chat and messaging

AI parts procurement platform from PartsTrader connecting collision repairers, parts suppliers and insurers for end-to-end parts ordering.

• Parts
• Collision

AI outbound calling agent for dealerships that runs recall, service retention and sales follow-up campaigns and books appointments.

• Voice, BDC and sales agents
• Aftersales marketing

Always-on service outreach that scans dealer customer and vehicle records for due or overdue service and texts booking links.

• Aftersales marketing
• Chat and messaging

Website platform for car, RV, marine and powersports dealers with inventory management, analytics, online payments and listings syndication.

• Website platforms
• Inventory ads

Barcode scanning parts inventory and order management for dealer parts departments, posting scans to the DMS.

• Parts

Managed parts inventory service for dealers that optimizes DMS stocking, pricing and obsolescence, month to month.

• Parts

Data-driven parts inventory forecasting that guides dealer stocking levels and reduces surplus.

• Parts

Collision parts procurement marketplace where repairers compare supplier quotes and dealer parts departments bid on parts requests.

• Parts
• Collision

Payment processing for dealer wholesale parts transactions with repair and collision shops.

• Parts
• Digital retailing and payments

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Phone-skills scoring and call coaching that grades how staff handle inbound calls.

• Call tracking

Pay-for-performance direct mail and digital campaigns for dealers, with IMS putting its own resources behind each campaign.

• Direct mail
• Digital advertising

Bilingual AI voice agents for dealer service and sales lines that book appointments, catch missed calls and run outbound campaigns.

• Voice, BDC and sales agents
• Service scheduling

In-house inventory photo, video and 360 capture for dealers via the Photo Assistant iPhone app, with AI background removal and window stickers.

• Imagery and video
• Window stickers

HomeNet service that replaces vehicle photo backgrounds with branded dealership backdrops, with image overlays.

• Imagery and video