Dealer software

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

White-label digital retailing for dealer websites and showrooms: trade-in, prequalification, desking, F&I menu and push to DMS. From $1,195/mo.

• Digital retailing and payments
• Desking
• +2

Global advertising holding company whose agencies provide creative, media buying and data services to automakers and their dealer networks.

• Agency holding companies
• Digital advertising

Cox Automotive service department suite for scheduling, lane check-in, video inspections and service marketing at franchised dealers.

• Service scheduling
• Aftersales marketing
• +1

Xtime service lane tools for self check-in, tablet reception, customer texting, diagnostics sharing and mobile payment.

• Service communication and MPI
• Service scheduling

Xtime service marketing module sending text and email reminders, declined-service follow-ups and offers to bring customers back.

• Aftersales marketing
• Service scheduling