Dealer software

Website visitor identification for dealers that reveals names, emails and vehicle details of anonymous site visitors for follow-up.

• Audience data

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Plug-and-play EV and hybrid battery test that delivers range, damage and failure-risk findings in about two minutes.

• EV battery health
• Valuation data
• +1

Service that prepares dealer warranty labor rate and parts markup submissions to manufacturers.

• Warranty claims
• Accounting

Automated OEM warranty claims processing for dealer service departments with DMS integration and claim status tracking.

• Warranty claims
• Service communication and MPI
• +1

Wholesale parts CRM for dealership parts departments with account lists, geo mapping and automated email and mail campaigns.

• Parts
• CRM

Cloud service department workflow tool for dealers with live repair status, RO-level texting, MPI support and live reporting.

• Service communication and MPI
• Attribution and analytics

Xtime service lane tools for self check-in, tablet reception, customer texting, diagnostics sharing and mobile payment.

• Service communication and MPI
• Service scheduling

Xtime multipoint vehicle inspection software with photo and video sharing, service pricing and customer approvals.

• Service communication and MPI

Xtime service marketing module sending text and email reminders, declined-service follow-ups and offers to bring customers back.

• Aftersales marketing
• Service scheduling

Cox Automotive service department suite for scheduling, lane check-in, video inspections and service marketing at franchised dealers.

• Service scheduling
• Aftersales marketing
• +1

Dealer-branded customer app that gives buyers one place for their F&I products, claims, messages and loyalty rewards.

• F&I menu and products
• Lifecycle and equity mining

Telematics for dealer loaners, demos, lot inventory and service vehicles with geofencing, usage alerts and TSD integration.

• Loaner and rental
• Inventory management and pricing

Outbound AI voice calls that walk service customers through MPI recommendations to win approvals, with DMS integration.

• Voice, BDC and sales agents
• Service communication and MPI