Dealer software

Dealer sales and finance platform with lead management, digital retailing, an online credit portal, digital deal jackets and portfolio mining.

• Digital retailing and payments
• CRM
• +4

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

Tekion reporting and dashboards across dealership departments built on data from its DMS and CRM.

• Attribution and analytics

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Combines a dealership's CRM data with industry sales and defection data to show where and to whom leads are being lost.

• Attribution and analytics

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Automated service lifecycle messaging that times text, email, phone, mail and app messages from customer records.

• Aftersales marketing
• Lifecycle and equity mining

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

Protomiq alerts that email shoppers and customers ongoing updates on their vehicle's trade-in value.

• Lifecycle and equity mining

Predictive intelligence layer that surfaces insights for faster dealership decisions.

• Attribution and analytics

AI marketing tool from DealersGear that manages dealer ad spend by vehicle, lead responses, AI search citations and weekly reporting.

• Inventory ads
• AI search visibility
• +1

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Vehicle data APIs from an approved NMVTIS provider covering history reports, market values, specs, images and daily listing data feeds.

• Valuation data
• Audience data

VinSolutions marketing automation for dealers that sends targeted email and campaigns to CRM customers and prospects.

• Lifecycle and equity mining
• Aftersales marketing

Custom F&I performance reporting for dealers using VisionMenu data.

• Attribution and analytics
• F&I menu and products

Website visitor identification for dealers that reveals names, emails and vehicle details of anonymous site visitors for follow-up.

• Audience data

Dealer marketing dashboard that consolidates data from multiple vendors and channels to compare campaign results.

• Attribution and analytics

Dealer group BI with multi-DMS consolidation, store-vs-store comparisons, drill-down dashboards, alerts and scheduled reports.

• Attribution and analytics
• Accounting