Dealer software

Service retention marketing for dealers with VIN-level lifecycle journeys, governed offers and incrementality reporting.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice assistant that answers dealership service calls and handles booking and customer requests.

• Voice, BDC and sales agents

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Direct marketing firm running hand-addressed mail, data hygiene, PURL and email campaigns for dealer sales and service events.

• Direct mail
• Lifecycle and equity mining
• +1

Dealer SEO content program that builds pages around current keyword rankings and model and market priorities.

• Digital advertising
• AI search visibility

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

Bilingual franchised dealer websites built around each store's brand and lead conversion, with 24/7 support.

• Website platforms
• AI search visibility

Shopper rewards program for dealer websites that recognizes customers at each step of the buying journey to capture leads.

• Lifecycle and equity mining

AI lead responder (Carlie) that answers used-car enquiries 24/7 in multiple languages and books dealer appointments.

• Voice, BDC and sales agents
• Chat and messaging

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Identity resolution, clean room and data marketplace platform that OEMs, dealer associations and auto marketplaces use to target and measure buyers.

• Audience data
• CDP and data platforms
• +1

Local SEO for dealerships covering Google Business Profile grading and upkeep plus directory listings for search and maps visibility.

• Reviews and social
• Digital advertising

Inventory-synced Facebook Marketplace posting for dealers with price updates, sold removal, Messenger lead routing and analytics.

• Inventory ads
• Marketplaces
• +1

Dealer data hygiene and predictive analytics that cleans and verifies records and scores the most profitable marketing targets.

• Audience data
• CDP and data platforms

Used-car buying intelligence with Dealer DNA overlays, Smart Cart buy lists, group trade, dealer-to-dealer bidding and leads.

• Inventory management and pricing
• Lifecycle and equity mining
• +1

Audience data and identity platform with the Lotame Data Exchange marketplace, used to build, enrich and activate ad audiences; owned by Epsilon.

• Audience data
• CDP and data platforms

Dealer-branded loyalty rewards program with member app, DMS-based ROI reporting and customer return predictions.

• Lifecycle and equity mining
• Aftersales marketing

APIs and bulk feeds delivering VIN-level inventory, listing history, pricing and market data from US dealer and marketplace listings.

• Valuation data
• Audience data
• +1

Fixed ops marketing for dealer service departments that uses DMS and market data for direct mail, email, text and recall outreach.

• Direct mail
• Lifecycle and equity mining
• +1

Predictive sales and marketing platform scoring customers' likelihood to buy, with AI messaging, direct mail and recall outreach for dealers.

• Lifecycle and equity mining
• Aftersales marketing
• +1

AI agents for dealers that answer and follow up on leads by text, voice and chat, with an omnichannel inbox and 60+ integrations.

• Voice, BDC and sales agents
• Chat and messaging