Dealer software

Multichannel dealer sales campaign combining direct mail, email, banner ads and phone outreach over a two to three week window.

• Direct mail
• Digital advertising

Connected dealer sales suite unifying lead, CRM and deal tools for personalised customer experiences.

• CRM
• Desking

DMS-connected sales leaderboard screens and mobile dashboard showing units, gross and deal detail for dealership sales teams.

• Attribution and analytics

Vendor attribution from DealerX that matches dealer sales back to marketing exposure to fill gaps left by last-click analytics.

• Attribution and analytics

Alerts dealers when a lead buys a new or CPO vehicle elsewhere and sends the defection details into the dealer's CRM.

• Attribution and analytics
• CRM

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Deal log and performance software for dealerships, with KPI dashboards, targets and leaderboards for sales, F&I, aftermarket and wholesale teams.

• Attribution and analytics
• Desking

Handheld scanning software for dealership parts departments covering inventory, receiving, picking, delivery and POS with DMS posting.

• Parts

Online and in-store service appointment scheduler for dealers with capacity management.

• Service scheduling

CRM for independent used-car dealers from AutoManager, with a lead inbox, texting, call recording and AI lead follow-up.

• CRM

Automated fixed ops marketing program that segments customers and re-engages lapsed and conquest service customers for dealers.

• Aftersales marketing
• Direct mail

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Aftersales software covering check-in to checkout, aimed at technician productivity and service upsells.

• Service communication and MPI
• Service scheduling

Fixed ops platform for franchise dealer service departments: scheduling, check-in, video MPI, shop management, payments and service marketing.

• Service scheduling
• Aftersales marketing
• +1

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

VIN-specific service menu tool for advisors with recall and warranty lookup and automated retention reminders.

• Service communication and MPI
• Aftersales marketing

Protomiq tool that presents trade-in and upgrade offers to service customers based on their vehicle equity.

• Lifecycle and equity mining
• Aftersales marketing

Website service specials widget that lets shoppers book an offer, save it by text or call the store.

• Service scheduling
• Aftersales marketing

DMS-connected service-lane screens showing repair order status, welcome boards and menu pricing for dealership service customers.

• Service communication and MPI

Fixed-ops platform for dealer service departments: scheduling, digital check-in, multipoint inspections, texting, payments and shuttle dispatch.

• Service communication and MPI
• Service scheduling
• +1

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental

Service support package for dealers and OEMs covering online booking, quoting, vehicle health checks and quality control.

• Service scheduling
• Service communication and MPI