Dealer software

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

VinSolutions desking tool for building and presenting deal structures and payments inside Connect CRM.

• Desking

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Dealer CRM for sales and BDC teams with opportunity management, automated campaigns, SMS, call management and chat.

• CRM
• Chat and messaging

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

Dealership intelligence tool that unifies data from dealer systems to surface in-market shoppers and actionable sales ups, built with Fullpath.

• CDP and data platforms
• Lifecycle and equity mining

CRM for Canadian dealerships from D2C Media, managing leads and customer follow-up alongside its websites.

• CRM

Canadian dealership CRM with lead routing, inventory and DMS integration, lender submissions and BI dashboards

• CRM
• Desking
• +1

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

voAIce encrypted two-way integration API for outside tools to read and write dealership data on its platform.

• CDP and data platforms

Cox Automotive's AI deal platform linking online and in-store selling: desking, shopper insights, lender routing, trade appraisal and eSigning.

• Desking
• Digital retailing and payments
• +1

Dealer-issued store currency that replaces cash discounts and is redeemable only at the dealership, tracked in the cloud.

• Lifecycle and equity mining
• Aftersales marketing

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

BDC platform with a shared text, call, chat and email inbox, softphone, power dialer and the Carly AI assistant; $1,249-$2,895 per rooftop monthly.

• Chat and messaging
• CRM
• +1

Dealership payment processing across sales, service, parts and F&I with real-time DMS posting, surcharging and mobile payments.

• Digital retailing and payments
• Accounting

Scanner, touchscreen and cloud storage for dealer repair orders, deal jackets and invoices, with not-scanned reports from the DMS.

• Accounting
• Regulatory compliance

Custom dealership websites for Canadian dealers, managed through the XMS Pro 360 platform.

• Website platforms
• CRM
• +2

Cloud DMS for independent, BHPH and LHPH dealers covering inventory, desking, F&I, collections, CRM and websites, $79 to $119 a month.

• DMS
• Website platforms
• +1

Automated multichannel sequences that re-engage cold and aged dealership leads.

• Lifecycle and equity mining
• Chat and messaging

Node-based automation engine for building dealership AI workflows, with Zapier and n8n integrations.

• CDP and data platforms

Hands-free, DMS-integrated card and gift mailings to sold and service customers for up to five years after the sale.

• Direct mail
• Lifecycle and equity mining