Dealer software

Web-based recall management platform for dealers that targets owners with open recalls through direct mail and email.

• Aftersales marketing
• Direct mail

Identity resolution that identifies lost dealer website shoppers and remarkets to them across digital channels.

• Audience data
• Digital advertising

AI receptionist for dealerships that answers every call, routes sales and service callers and books service appointments.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Lets dealer F&I managers present products and close deals with customers who are not in the store.

• F&I menu and products
• Digital retailing and payments

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

AI platform that plans and runs sales, service and retention campaigns and lead follow-up for dealerships, groups and OEM programs.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

DealerX attribution and audience platform that groups local shoppers into cohorts and targets ads across Meta, Google, programmatic and CTV.

• Attribution and analytics
• Audience data
• +1

Dealer compliance tools for identity verification, adverse action notice mailing, document storage and compliance reporting.

• Regulatory compliance

Dealer credit application network connecting to hundreds of finance sources, with credit bureau access, payoff quotes, vehicle values and reporting.

• Credit and lending platforms
• Digital retailing and payments
• +2

Electronic retail installment and lease contracting with in-store and remote eSigning, protection product forms and deal forms.

• eContracting

RouteOne F&I menu software, powered by MaximTrak, for in-store tablet and remote protection-product presentations.

• F&I menu and products
• eContracting

Multichannel dealer sales campaign combining direct mail, email, banner ads and phone outreach over a two to three week window.

• Direct mail
• Digital advertising

Digital closing platform for dealers with scripted avatar explanations, e-signature, optional ID verification, recorded closings and e-vault.

• eContracting
• Regulatory compliance

Secure dealer document collection by text or email with ID verification and CRM/DMS write-back, built for the FTC Safeguards Rule.

• Regulatory compliance
• Digital retailing and payments
• +1

Automated fixed ops marketing program that segments customers and re-engages lapsed and conquest service customers for dealers.

• Aftersales marketing
• Direct mail

Fixed ops platform for franchise dealer service departments: scheduling, check-in, video MPI, shop management, payments and service marketing.

• Service scheduling
• Aftersales marketing
• +1

VIN-specific service menu tool for advisors with recall and warranty lookup and automated retention reminders.

• Service communication and MPI
• Aftersales marketing

Protomiq tool that presents trade-in and upgrade offers to service customers based on their vehicle equity.

• Lifecycle and equity mining
• Aftersales marketing

Website service specials widget that lets shoppers book an offer, save it by text or call the store.

• Service scheduling
• Aftersales marketing

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI