Dealer software

AI assistant for dealer technicians that answers repair questions from OEM technical information.

• Service communication and MPI

Real-time visitor intent scoring and AI engagement for dealer websites.

• Attribution and analytics
• Chat and messaging

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Direct marketing firm running hand-addressed mail, data hygiene, PURL and email campaigns for dealer sales and service events.

• Direct mail
• Lifecycle and equity mining
• +1

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Shopper rewards program for dealer websites that recognizes customers at each step of the buying journey to capture leads.

• Lifecycle and equity mining

Tests whether dealership leads, calls and emails get through and how staff follow up, flagging broken forms and spam-labeled numbers.

• Attribution and analytics
• Call tracking

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Identity resolution, clean room and data marketplace platform that OEMs, dealer associations and auto marketplaces use to target and measure buyers.

• Audience data
• CDP and data platforms
• +1

Bluebird Auto Rental Systems loaner software for dealers, built on RentWorks, with two-way DMS interfaces and utilization reports.

• Loaner and rental

Dealer data hygiene and predictive analytics that cleans and verifies records and scores the most profitable marketing targets.

• Audience data
• CDP and data platforms

Fixed ops AI platform with pricing grid tuning, advisor scoreboards, live RO monitoring and warranty claim help for dealers.

• Attribution and analytics
• Parts

Used-car buying intelligence with Dealer DNA overlays, Smart Cart buy lists, group trade, dealer-to-dealer bidding and leads.

• Inventory management and pricing
• Lifecycle and equity mining
• +1

Audience data and identity platform with the Lotame Data Exchange marketplace, used to build, enrich and activate ad audiences; owned by Epsilon.

• Audience data
• CDP and data platforms

AI inventory intelligence for car dealers that combines Lotlinx VIN-level data, live shopper behavior and the dealer's inventory and CRM.

• Inventory management and pricing
• Attribution and analytics

Dealer-branded loyalty rewards program with member app, DMS-based ROI reporting and customer return predictions.

• Lifecycle and equity mining
• Aftersales marketing

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

Free dealer vendor-stack scanner with neutral vendor scores, comparisons, renewal tracking and peer benchmarks.

• Attribution and analytics