Dealer software

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

VinSolutions desking tool for building and presenting deal structures and payments inside Connect CRM.

• Desking

Telematics add-on for dealer loaner fleets with GPS tracking, geofencing, alerts and automated fuel and mileage billing.

• Loaner and rental

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer CRM for sales and BDC teams with opportunity management, automated campaigns, SMS, call management and chat.

• CRM
• Chat and messaging

Indirect lending network giving dealers one-agreement access to 1,100+ credit union lenders, with credit apps, eContracting and second look.

• Credit and lending platforms
• Marketplaces
• +1

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Post-sale recall monitoring that flags open recalls on sold vehicles so dealers can bring owners in for repairs.

• Aftersales marketing
• Regulatory compliance

Electronic titling and registration software that lets dealers process DMV transactions in 16 states, integrated with CDK and other DMSs.

• Title and registration
• eContracting
• +1

CRM for Canadian dealerships from D2C Media, managing leads and customer follow-up alongside its websites.

• CRM

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Canadian dealership CRM with lead routing, inventory and DMS integration, lender submissions and BI dashboards

• CRM
• Desking
• +1

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

Cox Automotive's AI deal platform linking online and in-store selling: desking, shopper insights, lender routing, trade appraisal and eSigning.

• Desking
• Digital retailing and payments
• +1

Automated contract validation and electronic deal jackets inside the DMS to speed lender funding and cut contract errors.

• eContracting
• Credit and lending platforms

AI deal jacket audits for dealerships that check F&I deal files for missing documents, errors and compliance issues.

• Regulatory compliance
• F&I menu and products

BDC platform with a shared text, call, chat and email inbox, softphone, power dialer and the Carly AI assistant; $1,249-$2,895 per rooftop monthly.

• Chat and messaging
• CRM
• +1

Scanner, touchscreen and cloud storage for dealer repair orders, deal jackets and invoices, with not-scanned reports from the DMS.

• Accounting
• Regulatory compliance

Custom dealership websites for Canadian dealers, managed through the XMS Pro 360 platform.

• Website platforms
• CRM
• +2