Dealer software

Wireless OBD scan tool for service lane check-in that sends vehicle data, DTC and recall alerts to the repair order with one click.

• Service communication and MPI
• Service scheduling

Dealer service lane platform with two-way texting, digital inspections, video-to-customer, digital estimates and CSI surveys synced to the DMS.

• Service communication and MPI
• Chat and messaging

VIN-specific service menu tool for advisors with recall and warranty lookup and automated retention reminders.

• Service communication and MPI
• Aftersales marketing

Website service specials widget that lets shoppers book an offer, save it by text or call the store.

• Service scheduling
• Aftersales marketing

DMS-connected service-lane screens showing repair order status, welcome boards and menu pricing for dealership service customers.

• Service communication and MPI

Fixed-ops platform for dealer service departments: scheduling, digital check-in, multipoint inspections, texting, payments and shuttle dispatch.

• Service communication and MPI
• Service scheduling
• +1

Video multipoint inspection for dealer technicians, with customer approval of recommended work by text.

• Service communication and MPI

Loaner and courtesy vehicle management for dealer service departments with digital agreements and fleet tracking.

• Loaner and rental

Service support package for dealers and OEMs covering online booking, quoting, vehicle health checks and quality control.

• Service scheduling
• Service communication and MPI

Post-visit survey tool for dealer service departments that tracks customer satisfaction and alerts staff to poor experiences.

• Reviews and social
• Service communication and MPI

Program manager for OEM-sponsored dealer digital marketing programs, with lead management, inventory syndication and performance dashboards.

• OEM program administrators
• Attribution and analytics

Web and mobile reconditioning tracker for used-car dealers with department and vendor tasks, SMS alerts, due-date warnings and daily queues.

• Reconditioning
• Window stickers

Infomedia eCommerce platform that runs OEM parts and accessories online stores for dealers and OEM programs.

• Parts
• Website platforms

Service department texting with video inspections, mobile payments, declined service follow-up and DMS write-back.

• Service communication and MPI
• Chat and messaging

Computer-vision software using a dealer's existing cameras to track service and express lane activity, flag acquisition chances and alert managers.

• Attribution and analytics
• Service communication and MPI

Online wholesale auction where franchised and independent dealers buy and sell used vehicles by live bid, autobid, buy now or offer.

• Auctions

Virtual maintenance advisor for dealer service lanes with OEM menus, VIN-specific recommendations, MPI and DMS reporting.

• Service communication and MPI
• Attribution and analytics

Managed digital advertising for auto, powersports, marine and RV dealers across Google, Meta, Microsoft and TikTok, plus local SEO.

• Digital advertising
• Inventory ads
• +2

Centralized dealership texting for staff with manager oversight, picture sharing and multi-device access.

• Chat and messaging
• Service communication and MPI

HomeNet mobile app for dealers to photograph vehicles and capture 360 spins and video for online listings.

• Imagery and video

Strolid's AI voice agent that handles lead follow-up and inbound service calls for dealers as part of its BDC programs.

• Voice, BDC and sales agents
• Service scheduling

Service BDC workspace that merges DMS, CRM and scheduler data into prioritized outreach and scheduling for dealer agents.

• Voice, BDC and sales agents
• Service scheduling

Local TV, streaming TV and digital advertising for dealers, targeted with Spectrum household data and measured with TV attribution.

• Media platforms
• OEM program administrators

Pickup and delivery software for dealer service that schedules, dispatches and tracks porters, with branded customer tracking links.

• Service scheduling
• Loaner and rental