Dealer software

ID scan and mobile selfie verification for dealers before test drives and credit applications, with fraud dashboards.

• Regulatory compliance
• Credit and lending platforms
• +1

Real-time visitor intent scoring and AI engagement for dealer websites.

• Attribution and analytics
• Chat and messaging

Used-vehicle inventory tool for dealers with VIN appraisals, sourcing guidance, rules-based market pricing, merchandising and aging alerts.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Reconditioning software from iPacket for tracking used vehicles through dealer recon steps to frontline-ready.

• Reconditioning

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

vAuto reconditioning management that tracks recon tasks and approvals and prioritizes units with ProfitTime GPS.

• Reconditioning

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

J.D. Power (formerly NADA Used Car Guide) used vehicle trade-in, retail and loan values in print, online and app formats.

• Valuation data
• Vehicle acquisition and instant offers

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Cox Automotive vehicle valuation brand and shopping site selling dealers listings, trade-in tools, instant offers and display ads.

• Marketplaces
• Digital advertising
• +2

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Dealer management system on Keyloop's Fusion platform connecting sales, service, parts and accounting departments.

• DMS
• Accounting

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Tests whether dealership leads, calls and emails get through and how staff follow up, flagging broken forms and spam-labeled numbers.

• Attribution and analytics
• Call tracking

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Identity resolution, clean room and data marketplace platform that OEMs, dealer associations and auto marketplaces use to target and measure buyers.

• Audience data
• CDP and data platforms
• +1