Dealer software

Online vehicle auction for salvage, repairable and wholesale vehicles, used by dealers to buy units and sell trade-ins.

• Auctions

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

Dealerwing's service marketing dashboard with AI data hygiene, AI-built customer audiences and offer lists for BDC follow-up.

• Aftersales marketing
• Attribution and analytics

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

VIN decoding API and vehicle data (OEM build data, specs, options, pricing, service data) licensed to dealer software vendors, OEMs and insurers.

• Valuation data
• Imagery and video

Managed callback service where CallSource agents call back missed or unbooked callers and report outcomes.

• Call tracking
• Voice, BDC and sales agents

Dealership payment processing across sales, service, parts and F&I with real-time DMS posting, surcharging and mobile payments.

• Digital retailing and payments
• Accounting

Scanner, touchscreen and cloud storage for dealer repair orders, deal jackets and invoices, with not-scanned reports from the DMS.

• Accounting
• Regulatory compliance

Managed CTV and streaming audio campaigns for dealers with in-house production, fraud blocking and Blueprint reporting.

• Media platforms
• Digital advertising
• +1

Managed dealer advertising from Dealer.com covering display and retargeting, paid search, video and social, with campaign analytics.

• Digital advertising
• Inventory ads
• +1

Dealer.com managed website, SEO and GEO, content and creative, and social and reputation management services for dealers.

• AI search visibility
• Website platforms
• +1

Dealership analytics and reporting service covering sales and service performance.

• Attribution and analytics

Service department suite for dealers covering advisor upsells, technician inspections, dispatch, BDC scheduling, parts requests and reporting.

• Service communication and MPI
• Attribution and analytics
• +2

Dealer-to-dealer wholesale auction app with seller ratings, live chat, inventory alerts, transport and floorplan integrations.

• Auctions

AI-native dealership CRM unifying sales and service with next-best-action guidance, lead deduplication and desking approvals.

• CRM
• Desking
• +1

voAIce verified branded calling that shows the dealership's name on customers' phones for outbound calls.

• Call tracking

Affinitiv management platform that brings a dealership's key performance indicators into a single dashboard.

• Attribution and analytics