Dealer software

Dealer management system from Canada-based PBS Systems covering accounting, sales, service, parts and CRM for franchised dealers.

• DMS
• CRM
• +1

Technician cause-and-correction documentation tool for dealer service departments, aimed at warranty and customer-pay repair orders.

• Service communication and MPI

Vehicle shopping APIs (Vehicle Shopper, Research, Compare, Build) that power research, comparison and build tools on dealer and OEM sites.

• Website platforms
• Valuation data

Payment processing for dealerships across sales, service, parts and online, with text-to-pay, DMS reconciliation and multi-rooftop reporting.

• Digital retailing and payments
• Accounting

Bilingual AI voice agents for dealer service and sales lines that book appointments, catch missed calls and run outbound campaigns.

• Voice, BDC and sales agents
• Service scheduling

Guided barcode scanning for dealer parts order picking to speed picks and reduce wrong parts.

• Parts

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Daily online wholesale auction for used EVs for licensed dealers, with retail-ready units, battery-health data and 15-minute trade-in offers.

• Auctions
• Vehicle acquisition and instant offers
• +1

Parts counter point-of-sale checkout tool for dealerships that works with the DMS.

• Parts

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

Labor and parts pricing intelligence for dealer service departments that sets customer-pay rates by demand to lift effective labor rate.

• Parts
• Attribution and analytics

Service and parts exception reporting with advisor and tech performance, open RO tracking, declined services and VIN history.

• Attribution and analytics
• Service communication and MPI
• +1

Service department payments for dealers with in-lane card processing, mobile pay, merchant services and reconciliation reporting.

• Digital retailing and payments
• Service communication and MPI

AI-guided repair order write-ups that produce detailed RO stories for dealer technicians to support warranty approval.

• Service communication and MPI

Managed IT, 24/7 security monitoring, incident response and FTC Safeguards compliance support for dealerships.

• Cybersecurity and IT
• Regulatory compliance

Cox Automotive inventory management suite for used and new vehicle appraisal, pricing, sourcing, reconditioning and merchandising.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

Wholesale parts sales tracking and reporting for dealer parts departments.

• Parts
• Attribution and analytics

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

CloudX vendor contract pricing and spend optimization tool that checks dealership invoices against negotiated vendor pricing.

• Accounting

Shuttle fleet management and dispatching for dealership service customers, sold as an add-on to the Connexion platform.

• Loaner and rental

Service-lane platform with technician video, two-way texting, MPI, estimates and payments, integrated with the dealer DMS.

• Service communication and MPI
• Digital retailing and payments
• +1

Dealer management system from Quorum for franchised dealers covering fixed ops, sales, accounting and payroll, with an AI voice agent.

• DMS
• Desking
• +1

Menu pricing and repair quote tool that produces accurate service quotes for dealer service departments.

• Service communication and MPI

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1