Dealer software

Dealer courtesy loaner and paid rental fleet software with digital contracts, ID and insurance checks, test drives and cost recovery.

• Loaner and rental

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

Online vehicle auction for salvage, repairable and wholesale vehicles, used by dealers to buy units and sell trade-ins.

• Auctions

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

VIN decoding API and vehicle data (OEM build data, specs, options, pricing, service data) licensed to dealer software vendors, OEMs and insurers.

• Valuation data
• Imagery and video

Managed dealer advertising from Dealer.com covering display and retargeting, paid search, video and social, with campaign analytics.

• Digital advertising
• Inventory ads
• +1

Dealer.com managed website, SEO and GEO, content and creative, and social and reputation management services for dealers.

• AI search visibility
• Website platforms
• +1

Service department suite for dealers covering advisor upsells, technician inspections, dispatch, BDC scheduling, parts requests and reporting.

• Service communication and MPI
• Attribution and analytics
• +2

Dealer-to-dealer wholesale auction app with seller ratings, live chat, inventory alerts, transport and floorplan integrations.

• Auctions

AI-native dealership CRM unifying sales and service with next-best-action guidance, lead deduplication and desking approvals.

• CRM
• Desking
• +1

Cloud service lane suite for dealerships: DMS-linked appointment scheduling, digital MPI, RO write-ups, valet, texting and mobile pay.

• Service scheduling
• Service communication and MPI

Outsourced BDC services and telephony from DealerMine for dealer service and sales follow-up, appointment setting and call handling.

• Voice, BDC and sales agents
• Service scheduling

Cars Commerce dealer review site with verified sales and service reviews, employee profiles and paid review-request tools.

• Reviews and social

Used vehicle inventory platform for dealers with appraisal and market data, AI pricing, photo and description tools and syndication management.

• Inventory management and pricing
• Valuation data

Dealer-direct wholesale network where dealers buy and sell used vehicles with each other, with AuctionLink auction sourcing.

• Auctions
• Vehicle acquisition and instant offers

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

Dealerware platform and mobile app for running loaner, rental, valet, test drive and subscription fleets at dealerships.

• Loaner and rental