Dealer software

Real-time customer data platform used by automakers and dealer groups to unify shopper data and drive personalization and ads.

• CDP and data platforms
• Attribution and analytics

AI CRM and BDC layer for dealers with follow-up and response bots, text and call queues, scheduling, desk log, call tracking and TCPA controls.

• CRM
• Chat and messaging
• +2

CRM native to Tekion's Automotive Retail Cloud with AI lead summaries, suggested replies, automated campaigns and multi-store controls.

• CRM
• Lifecycle and equity mining

Tekion's digital retail module for dealers, built on its ARC DMS and CRM, covering online deal building, eSign and checkout.

• Digital retailing and payments

Tekion payment processing for dealerships, taking card and digital payments across sales, service and parts in the Tekion platform.

• Digital retailing and payments

Turns connected-vehicle telematics alerts into scheduled dealership service visits without manual follow-up.

• Aftersales marketing
• Service scheduling

Dealer texting platform for service and sales: reminders, video and MPI sharing, recall notices, status updates and text-to-pay checkout.

• Chat and messaging
• Digital retailing and payments
• +1

Two-way texting platform for dealers with digital MPI, branded video, DMS-integrated payments and reporting.

• Chat and messaging
• Digital retailing and payments
• +1

Data-driven direct mail and event marketing for dealers built on first-party DMS data, including recall and service campaigns.

• Direct mail
• Aftersales marketing

TikTok's templated automotive ad formats, including inventory ads for local dealer listings and model ads for OEMs.

• Media platforms
• Inventory ads

Owner communication suite for dealers that mines customer data to trigger service and sales texts, email and mail, with call center support.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Online trade-in value estimator for Canadian dealer websites that captures used-vehicle trade leads.

• Trade-in

Kelley Blue Book trade-in valuation tool for dealer websites that gives shoppers KBB values and sends leads to the dealer.

• Trade-in

Guaranteed trade-in offer program where outside appraisers inspect a customer's vehicle and issue a firm cash or purchase offer for the dealer.

• Vehicle acquisition and instant offers
• Trade-in

Dealer website conversion platform with trade-in valuation, payments, offers and shopper insight tools such as tradeIQ, paymentsIQ and offerIQ.

• Trade-in
• Lifecycle and equity mining
• +1

Instant trade-in valuation for dealer websites where shoppers upload vehicle photos to request a cash offer.

• Trade-in

NETSOL's white-label digital retail and mobility platform used by automakers and dealer groups, including MINI Anywhere and AutoNation Mobility.

• Digital retailing and payments
• Desking
• +1

Customer experience and reputation alert system for dealers with live exit interviews, automated follow-up and review monitoring.

• Reviews and social
• Chat and messaging

AI-driven digital advertising for Canadian dealers from AutoSync, covering PPC, social, SEO and reputation using TRADER marketplace data.

• Digital advertising
• Reviews and social

Trim-level stock images that dealers use to merchandise new-vehicle inventory before real photos are taken.

• Imagery and video

Patented web tool that matches new-car inventory to existing photo sets so dealers reuse photos and post them automatically.

• Imagery and video

Car-buying marketplace and affinity program network connecting shoppers to TrueCar Certified Dealers for subscription and per-sale fees.

• Marketplaces
• Digital retailing and payments
• +1

Video and texting platform for dealership service and sales teams, with video MPI, AI transcripts, translation and sentiment alerts.

• Service communication and MPI
• Digital retailing and payments

Dealer-owned subscription maintenance program sold as SaaS, with automatic card renewals and DMS-based redemption.

• Aftersales marketing
• F&I menu and products