Dealer software

Customer data hygiene for dealers that dedupes DMS and CRM records, appends and verifies contacts, applies NCOA moves and screens DNC lists.

• CDP and data platforms
• Audience data

On-lot vehicle photography service for dealers, with 360 photos and branded digital backgrounds.

• Imagery and video

VIN-tagged vehicle image library and workflows that let dealers reuse inventory photos across listings.

• Imagery and video

Dealer video production service covering vehicle walkarounds, feature spotlights, testimonials and service videos.

• Imagery and video

Customer experience survey and feedback platform from Authenticom with SMS and email surveys, NPS/CSAT dashboards, alerts and social listening.

• Reviews and social
• Attribution and analytics

Custom dealer website platform on proprietary lightweight software, with SEO, paid search management and a daily 88-point site inspection.

• Website platforms
• AI search visibility
• +1

Reputation and customer experience platform covering reviews, listings, surveys, social and AI insights for dealerships, groups and OEMs.

• Reviews and social
• AI search visibility

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Dealer analytics and reporting on new and used inventory and F&I performance.

• Attribution and analytics
• Inventory management and pricing

Visitor identification platform that matches anonymous dealer website visitors to verified contacts and segments them for AI-targeted follow-up.

• Audience data
• Lifecycle and equity mining

DealerSocket equity mining tool from Solera that finds upgrade, lease-end and service-to-sales opportunities in CRM and DMS data.

• Lifecycle and equity mining
• Aftersales marketing

AI platform that plans and runs sales, service and retention campaigns and lead follow-up for dealerships, groups and OEM programs.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

AI service-to-sales program that reads repair orders, texts build-sheet valuations and routes replies to an in-house BDC for appointments.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining
• +1

DealerX attribution and audience platform that groups local shoppers into cohorts and targets ads across Meta, Google, programmatic and CTV.

• Attribution and analytics
• Audience data
• +1

OEM-compliant website tools for franchised dealers: Unlock Price, Search by Price, pricing export, service scheduling and a website platform.

• Digital retailing and payments
• Website platforms
• +2

Multichannel dealer sales campaign combining direct mail, email, banner ads and phone outreach over a two to three week window.

• Direct mail
• Digital advertising

Service-drive acquisition program that mines dealer data to turn service customers into used-vehicle buying opportunities.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining

Salesforce's customer data platform which unifies customer records for Salesforce marketing, sales and service apps.

• CDP and data platforms
• CRM

Automated fixed ops marketing program that segments customers and re-engages lapsed and conquest service customers for dealers.

• Aftersales marketing
• Direct mail

AI service scheduler that mines the dealer DMS for service opportunities and books appointments by two-way text around the clock.

• Service scheduling
• Lifecycle and equity mining
• +1

Fixed ops platform for franchise dealer service departments: scheduling, check-in, video MPI, shop management, payments and service marketing.

• Service scheduling
• Aftersales marketing
• +1

VIN-specific service menu tool for advisors with recall and warranty lookup and automated retention reminders.

• Service communication and MPI
• Aftersales marketing

Protomiq tool that presents trade-in and upgrade offers to service customers based on their vehicle equity.

• Lifecycle and equity mining
• Aftersales marketing

Website service specials widget that lets shoppers book an offer, save it by text or call the store.

• Service scheduling
• Aftersales marketing