Dealer software

Pay-for-performance direct mail and digital campaigns for dealers, with IMS putting its own resources behind each campaign.

• Direct mail
• Digital advertising

Payment processing for dealerships across sales, service, parts and online, with text-to-pay, DMS reconciliation and multi-rooftop reporting.

• Digital retailing and payments
• Accounting

Cloud dealer management platform from UK-based Pinewood.AI combining sales, service, parts, F&I, accounting and BI in one database.

• DMS
• CRM
• +2

Managed paid search, display, Google vehicle listing ads and Meta automotive inventory ads for car dealers.

• Digital advertising
• Inventory ads

AI lead response and messaging for dealers, with the Jerry AI employee working sales and service leads across text, webchat and phone.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Local streaming TV (CTV/OTT) ad platform selling campaigns to dealers and auto agencies, with Polk audience data and sales matching.

• Media platforms
• Digital advertising
• +1

Service and parts exception reporting with advisor and tech performance, open RO tracking, declined services and VIN history.

• Attribution and analytics
• Service communication and MPI
• +1

Managed IT, 24/7 security monitoring, incident response and FTC Safeguards compliance support for dealerships.

• Cybersecurity and IT
• Regulatory compliance

Cox Automotive inventory management suite for used and new vehicle appraisal, pricing, sourcing, reconditioning and merchandising.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

Global advertising holding company that owns agencies, Publicis Sapient and Epsilon, serving automakers with media, creative and data services.

• Agency holding companies
• Audience data
• +1

CloudX vendor contract pricing and spend optimization tool that checks dealership invoices against negotiated vendor pricing.

• Accounting

Managed omnichannel advertising for dealers across Google, Meta, Amazon and streaming, driven by PureCars customer and market data.

• Digital advertising
• Inventory ads

Full-service lifecycle campaigns for dealers, including triggered email, 1:1 direct mail, video email and custom creative.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Dealer management system from Quorum for franchised dealers covering fixed ops, sales, accounting and payroll, with an AI voice agent.

• DMS
• Desking
• +1

Recall outreach, contact center and retention program that brings open-recall owners into dealer service departments.

• Aftersales marketing
• Audience data
• +1

Digital vehicle portfolio for used-car shoppers that shows build data and reconditioning work, formerly Velocity Engage.

• Inventory management and pricing
• Reconditioning

Reconditioning workflow software for franchised dealers that tracks used vehicles from appraisal through recon to frontline-ready.

• Reconditioning
• Window stickers
• +1

Dealer appraisal tool that uses an OBD-II scan to report diagnostic, emissions and mechanical condition plus OEM build and open recall data.

• Vehicle acquisition and instant offers
• Reconditioning

JMG Marketing data-driven direct mail programs: RE:NEW for lease retention and RE:PAIR for service retention and win-back.

• Direct mail
• Lifecycle and equity mining
• +1

Feedback and reputation tool that alerts managers to unhappy customers and drives 5-star reviews for dealers and service businesses.

• Reviews and social

Recall outreach campaigns for dealers using ownership data to reach affected owners by email and direct mail, with VIN-level reporting.

• Aftersales marketing
• Direct mail

Dealer-branded recall campaign program that finds open recalls in DMS data and runs multi-channel outreach to completion.

• Aftersales marketing
• Direct mail

Finds open-recall vehicles across a dealer's market, including fleets and cars outside the DMS, and texts owners to book recall appointments.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Scans a dealer's upcoming service appointments for open recalls, checks parts and texts customers to add recall work to the visit.

• Service communication and MPI
• Aftersales marketing