Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer accounting module from AutoMatrix with general ledger and financial reporting tied to its DMS.

• Accounting

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Edmunds audience-based advertising for automakers and dealers across Edmunds.com and off-site channels.

• Media platforms
• Digital advertising

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

AI assistant that responds to every CRM lead by chat, text and email for 90 days and escalates hot buyers to staff

• Voice, BDC and sales agents

Dealer lead engagement suite with an AI website chatbot, lead-nurture bot, lead form connector and live BDC escalation.

• Chat and messaging
• Voice, BDC and sales agents

Invoca AI SMS agent that texts with shoppers who call or inquire, answers questions and moves them toward an appointment.

• Chat and messaging
• Voice, BDC and sales agents

Generative engine optimization service that works to improve how dealerships show up in AI search and LLM answers.

• AI search visibility

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

AI receptionist from Dealerlogix that answers dealership service calls and books appointments into the service schedule.

• Voice, BDC and sales agents
• Service scheduling

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Through-channel marketing platform for automakers and their dealers, with OEM dealer portals, co-op fund management and on-brand local campaigns.

• OEM program administrators
• Digital advertising
• +1

Accounts payable automation for dealerships: OCR invoice capture, auto-approval and DMS posting, OEM and vendor statement reconciliation.

• Accounting

CloudX accounts receivable remittance processing that captures payments and remittances and posts them for dealership accounting.

• Accounting

Shop and dealership membership for technician recruiting through school partnerships, student profiles and local pay benchmarks.

• Recruiting and HR

Automated dealer inventory posting to Facebook and social media with AI descriptions, branded graphics and sold-vehicle removal.

• Reviews and social
• Inventory ads

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

AI assistants for loyalty, service and lead follow-up that prioritize which dealership customers to contact.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

AI texting agent (Lisa) for dealer service departments that targets due maintenance, declined work and recalls and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Card and ACH payment processing for BHPH dealers with recurring payments tied to deals, customers and accounting in DeskManager.

• Digital retailing and payments
• Accounting

Cloud dealer management system for independent and buy here pay here dealers covering sales, accounting, service, financing and reporting.

• DMS
• Credit and lending platforms
• +2

Feed-based vehicle inventory ads on Bing search, Bing image search and the Microsoft Audience Network.

• Media platforms
• Inventory ads