Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Accessory digital retailing platform for dealers to present and sell OEM accessories and tires in store and online, with OEM-specific portals.

• Parts
• Digital retailing and payments

Dealer accounting module from AutoMatrix with general ledger and financial reporting tied to its DMS.

• Accounting

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Edmunds audience-based advertising for automakers and dealers across Edmunds.com and off-site channels.

• Media platforms
• Digital advertising

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

AI receptionist from Dealerlogix that answers dealership service calls and books appointments into the service schedule.

• Voice, BDC and sales agents
• Service scheduling

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Through-channel marketing platform for automakers and their dealers, with OEM dealer portals, co-op fund management and on-brand local campaigns.

• OEM program administrators
• Digital advertising
• +1

Accounts payable automation for dealerships: OCR invoice capture, auto-approval and DMS posting, OEM and vendor statement reconciliation.

• Accounting

Dealer loaner and courtesy car management with mobile contracts, telematics tracking, reservations, damage tracking, billing and OEM program support.

• Loaner and rental

CloudX accounts receivable remittance processing that captures payments and remittances and posts them for dealership accounting.

• Accounting

Shop and dealership membership for technician recruiting through school partnerships, student profiles and local pay benchmarks.

• Recruiting and HR

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Mobile app that walks dealer staff through VIN-specific steps to delete personal data from vehicle infotainment systems and issues a certificate.

• Regulatory compliance
• Reconditioning

AI texting agent (Lisa) for dealer service departments that targets due maintenance, declined work and recalls and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Card and ACH payment processing for BHPH dealers with recurring payments tied to deals, customers and accounting in DeskManager.

• Digital retailing and payments
• Accounting