Dealer software

Managed dealer website platform with merchandising, chat, reviews, consent and local SEO pages, with MakerSuite retail tools built in.

• Website platforms
• Digital retailing and payments
• +2

AI call tracking and conversation intelligence that attributes phone calls to marketing and scores sales and service calls.

• Call tracking
• Voice, BDC and sales agents
• +1

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

Payment processing for buy-here-pay-here dealers so customers can make loan payments online.

• Digital retailing and payments
• Credit and lending platforms

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Dealer website and digital retail platform with inventory, SEO and lead tools, including a Spanish-language version for US dealers.

• Website platforms
• Digital retailing and payments

Managed dealer websites, SEO and vehicle listing tools for franchise and independent dealers, with published monthly pricing.

• Website platforms
• Inventory ads

F&I menu software for dealers covering pre-sale, in-store and service-lane protection product offers, e-contracting and a 24/7 online F&I store.

• F&I menu and products
• Digital retailing and payments

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect text-to-pay and pay-over-time tools that let dealership customers pay invoices from a text message.

• Digital retailing and payments

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Dealer SEO content program that builds pages around current keyword rankings and model and market priorities.

• Digital advertising
• AI search visibility

Real-time dealer website chat that connects shoppers directly to the sales team and aims to turn chats into appointments

• Chat and messaging

Dealer management system on Keyloop's Fusion platform connecting sales, service, parts and accounting departments.

• DMS
• Accounting

Lead aggregation and routing tool for dealers that sends each digital lead to the right staff with prepared responses

• CRM

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

Lead management CRM for independent dealers that collects website and marketplace leads and tracks follow-up.

• CRM

Bilingual franchised dealer websites built around each store's brand and lead conversion, with 24/7 support.

• Website platforms
• AI search visibility

AI lead responder (Carlie) that answers used-car enquiries 24/7 in multiple languages and books dealer appointments.

• Voice, BDC and sales agents
• Chat and messaging

VDP widgets for EVs with VIN-specific range maps, home charging times and savings, plus GA4 shopper tracking.

• Website platforms
• Inventory management and pricing

Soft-pull pre-desking tool that matches deals to lenders and shows predicted rate, reserve and allowed products per lender.

• Credit and lending platforms
• Desking
• +1