Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Accessory digital retailing platform for dealers to present and sell OEM accessories and tires in store and online, with OEM-specific portals.

• Parts
• Digital retailing and payments

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Dealership CRM sold in Canada by AutoSync for lead management, follow-ups and customer lifecycle tracking.

• CRM

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Advent Resources' sales platform for large dealer groups covering desking, point of sale, eSigning, CRM and identity and compliance checks.

• Desking
• DMS
• +2

Edmunds audience-based advertising for automakers and dealers across Edmunds.com and off-site channels.

• Media platforms
• Digital advertising

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

AI receptionist from Dealerlogix that answers dealership service calls and books appointments into the service schedule.

• Voice, BDC and sales agents
• Service scheduling

Equity mining tool that scores DMS and service data to flag customers in a position to upgrade, with alerts for sales and BDC staff.

• Lifecycle and equity mining
• CRM
• +1

Amazon's advertising business, reaching auto shoppers through Amazon DSP, Prime Video and Fire TV streaming ads and Amazon shopping signals.

• Media platforms
• Digital advertising

Through-channel marketing platform for automakers and their dealers, with OEM dealer portals, co-op fund management and on-brand local campaigns.

• OEM program administrators
• Digital advertising
• +1

Dealer loaner and courtesy car management with mobile contracts, telematics tracking, reservations, damage tracking, billing and OEM program support.

• Loaner and rental

Solera's collision estimating and claims brand, including Qapter AI photo-based estimates, mainly for insurers and repairers.

• Collision

Automated dealer inventory posting to Facebook and social media with AI descriptions, branded graphics and sold-vehicle removal.

• Reviews and social
• Inventory ads

Dealer management and loan servicing software for buy here pay here and lease here pay here dealers and finance companies.

• DMS
• Attribution and analytics
• +1

AI voice service advisor for car dealers that answers phone calls around the clock and books service and test-drive appointments.

• Voice, BDC and sales agents
• Service scheduling

Customer experience management CRM for dealers that tracks sales and service customers and prioritizes follow-up tasks.

• CRM
• Lifecycle and equity mining

AI texting agent (Lisa) for dealer service departments that targets due maintenance, declined work and recalls and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1