Dealer software

Trade-in valuation tool for dealer websites that captures shopper trade details and values to generate trade-in leads.

• Trade-in

AI website chat for dealers that answers shoppers 24/7 with dealer scripts, guides them to appointments and hands hot leads to staff.

• Chat and messaging

AI agent add-on to ProMax Complete that answers internet leads by text and email around the clock and books appointments.

• Chat and messaging
• Voice, BDC and sales agents

Review generation, listings, messaging, social and surveys for dealerships, triggered from DMS and CRM data.

• Reviews and social
• Chat and messaging

Build-and-price configurator for dealer websites that captures custom factory order leads.

• Digital retailing and payments

Reputation management for car dealers that collects and publishes customer reviews and monitors ratings sites.

• Reviews and social

Dealer lead response and follow-up across phone, text and web, using Calldrip speed-to-lead routing and automated outreach.

• Chat and messaging
• Call tracking

Call analytics for dealerships with call tracking, AI conversation intelligence, marketing attribution and real-time call coaching.

• Call tracking
• Chat and messaging
• +1

Website platform for independent car dealers with mobile-first designs, SEO, inventory management, merchandising and lead conversion tools.

• Website platforms
• Inventory management and pricing

Managed 24/7 live chat for dealers, staffed by human operators across website chat, SMS, Facebook Messenger, Instagram and video chat.

• Chat and messaging

Edmunds messaging platform that gathers dealer website chat, video chat, text and Facebook Messenger leads in one inbox, with optional managed chat.

• Chat and messaging

Dealer listing subscriptions on the CarGurus car-shopping marketplace, with deal ratings, featured placement and lead delivery.

• Marketplaces
• Digital retailing and payments
• +1

Dealer-site digital retailing with payment builder, trade-in, credit app, F&I selection, multi-lender desking and live video.

• Digital retailing and payments
• Desking
• +1

Dealer website conversion suite with AI chat, digital retailing and shop-by-payment tools for turning site visitors into deals.

• Digital retailing and payments
• Chat and messaging
• +1

Dealer-to-dealer digital wholesale platform with standing Buying Matrix bids, instant offers and group trade tools.

• Auctions
• Trade-in
• +1

AI suite for dealers on any DMS: Connect web and messaging concierge, Assist staff copilot, Reach lead re-engagement and Serve service retention.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Managed in-market advertising for dealers using Cars.com shopper data across Cars.com, display, video and social inventory ads.

• Media platforms
• Inventory ads
• +1

Cars Commerce car-shopping marketplace where dealers buy tiered listing packages with reviews, prequalification and placement upgrades.

• Marketplaces
• Reviews and social

Online car buying and financing marketplace that sends shoppers, including Walmart program members, to certified dealers on a success fee.

• Digital retailing and payments
• Marketplaces
• +1

Online vehicle marketplace for independent dealers with listing exposure, free distribution, shopper insights and inventory management tools.

• Marketplaces
• DMS
• +2

Lead management CRM for independent dealers with AI assistants, RapidReply messaging, shopper insights and appointment reminders.

• CRM
• Chat and messaging

Managed digital advertising for dealers driven by MarketAI data, including VIN-level inventory ads, search, social and display.

• Digital advertising
• Website platforms
• +2

Dealer website platform from Catalyst IQ connected to its MarketAI data, advertising and lead capture tools.

• Website platforms

CDK's omnichannel digital retailing platform for building deals online and in the showroom, with trade appraisal and credit.

• Digital retailing and payments
• Desking
• +1