Dealer software

Online service scheduler for dealers across web, mobile and BDC with DMS integration and add-on engagement modules.

• Service scheduling

Lead management and data insights platform from Unite Digital that nurtures dealer leads and reports on performance.

• CDP and data platforms
• CRM
• +1

Administrator of OEM certified dealer digital programs, vetting vendors and packaging bundles for franchised dealers.

• OEM program administrators
• CDP and data platforms
• +1

Service department CRM with two-way texting, automated text marketing, text-to-pay, BDC work plans and reporting for dealers.

• Service communication and MPI
• Aftersales marketing

Fixed ops platform for dealer service and collision with status texting, video MPI, check-in, scheduling and payments.

• Service communication and MPI
• Service scheduling
• +1

Automotive sales data and analytics programs for OEMs covering dealer network planning, sales, aftersales, marketing and media performance.

• OEM program administrators
• Lifecycle and equity mining
• +2

AI drive-through vehicle scanning for dealers that flags tire, undercarriage and body issues and creates condition reports and listing images.

• Service communication and MPI
• Imagery and video
• +1

AI voice and text assistant that answers dealer service calls, books appointments in the DMS and gives repair status.

• Voice, BDC and sales agents
• Service scheduling

Protomiq alerts that email shoppers and customers ongoing updates on their vehicle's trade-in value.

• Lifecycle and equity mining

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Multipoint inspection software that sends service recommendations for electronic approval and shares results by text, email or print.

• Service communication and MPI

Vehicle data APIs from an approved NMVTIS provider covering history reports, market values, specs, images and daily listing data feeds.

• Valuation data
• Audience data

VinSolutions marketing automation for dealers that sends targeted email and campaigns to CRM customers and prospects.

• Lifecycle and equity mining
• Aftersales marketing

Mobile vehicle diagnostics and appraisal tool giving dealers reconditioning insights, AI-assisted pricing and post-sale vehicle health alerts.

• Service communication and MPI
• Trade-in
• +1

24/7 AI phone receptionist for dealers that answers questions, warm-transfers calls and books service in the DMS.

• Voice, BDC and sales agents
• Service scheduling

Website visitor identification for dealers that reveals names, emails and vehicle details of anonymous site visitors for follow-up.

• Audience data

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Service that prepares dealer warranty labor rate and parts markup submissions to manufacturers.

• Warranty claims
• Accounting

Automated OEM warranty claims processing for dealer service departments with DMS integration and claim status tracking.

• Warranty claims
• Service communication and MPI
• +1

Wholesale parts CRM for dealership parts departments with account lists, geo mapping and automated email and mail campaigns.

• Parts
• CRM

Cloud service department workflow tool for dealers with live repair status, RO-level texting, MPI support and live reporting.

• Service communication and MPI
• Attribution and analytics

Xtime service lane tools for self check-in, tablet reception, customer texting, diagnostics sharing and mobile payment.

• Service communication and MPI
• Service scheduling

Xtime multipoint vehicle inspection software with photo and video sharing, service pricing and customer approvals.

• Service communication and MPI

Xtime service marketing module sending text and email reminders, declined-service follow-ups and offers to bring customers back.

• Aftersales marketing
• Service scheduling