Dealer software

Dealer customer data platform sold in Base, Pro and Enterprise tiers, unifying DMS and CRM data for multichannel sales and service campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Cox Automotive's dealership CRM, Connect CRM, using Cox shopper data to flag ready-to-buy customers and automate follow-up.

• CRM
• Lifecycle and equity mining

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

AI agents that hold email, SMS and chat conversations with dealership sales, service and F&I prospects and update the CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining

Co-op management service for dealers that audits OEM co-op funds, submits pre-approvals and claims, and reports monthly, from $1,000 a month.

• OEM program administrators

Dealer market data tool built on state vehicle registrations, with sales and registration reports, heat maps, dealer scorecards and EV sales data.

• Attribution and analytics
• Audience data

AI sales follow-up from CarNow that flags dealership shoppers ready to buy and automatically nurtures the rest.

• Voice, BDC and sales agents
• Chat and messaging

Dealership intelligence tool that unifies data from dealer systems to surface in-market shoppers and actionable sales ups, built with Fullpath.

• CDP and data platforms
• Lifecycle and equity mining

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

Outsourced virtual BDC for Canadian dealers that handles lead response and appointment setting.

• Voice, BDC and sales agents

AI agents for dealers covering first lead response, appointment setting, follow-up and manager escalation, priced per agent per month.

• Voice, BDC and sales agents
• Chat and messaging

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

voAIce encrypted two-way integration API for outside tools to read and write dealership data on its platform.

• CDP and data platforms

Managed callback service where CallSource agents call back missed or unbooked callers and report outcomes.

• Call tracking
• Voice, BDC and sales agents

Managed paid search, paid social, OTT and SEO campaigns for car dealers, dealer groups and OEM dealer programs.

• Digital advertising
• AI search visibility

Dealer-issued store currency that replaces cash discounts and is redeemable only at the dealership, tracked in the cloud.

• Lifecycle and equity mining
• Aftersales marketing

DMS data extraction and delivery service for OEMs, direct marketing firms and dealer vendors, using OLLIE and SECUREconnect tools.

• CDP and data platforms
• Audience data

Dealer website and marketing provider using a shopper Digital ID to personalize sites and target ads, including Amazon advertising.

• Website platforms
• CDP and data platforms

BDC platform with a shared text, call, chat and email inbox, softphone, power dialer and the Carly AI assistant; $1,249-$2,895 per rooftop monthly.

• Chat and messaging
• CRM
• +1

Cars Commerce's dealer website platform with fast inventory search, payment comparison, online approval and AccuTrade trade-in offers.

• Website platforms
• Digital retailing and payments
• +1

Managed CTV and streaming audio campaigns for dealers with in-house production, fraud blocking and Blueprint reporting.

• Media platforms
• Digital advertising
• +1

Managed dealer advertising from Dealer.com covering display and retargeting, paid search, video and social, with campaign analytics.

• Digital advertising
• Inventory ads
• +1

Dealer.com managed website, SEO and GEO, content and creative, and social and reputation management services for dealers.

• AI search visibility
• Website platforms
• +1