Dealer software

AI voice and text assistant that answers dealer service calls, books appointments in the DMS and gives repair status.

• Voice, BDC and sales agents
• Service scheduling

Protomiq alerts that email shoppers and customers ongoing updates on their vehicle's trade-in value.

• Lifecycle and equity mining

Customer ownership portal for dealers that prompts owners on service, trade equity, warranty and insurance, with loyalty reporting.

• Lifecycle and equity mining
• Service scheduling
• +1

Multipoint inspection software that sends service recommendations for electronic approval and shares results by text, email or print.

• Service communication and MPI

Vehicle data APIs from an approved NMVTIS provider covering history reports, market values, specs, images and daily listing data feeds.

• Valuation data
• Audience data

VinSolutions marketing automation for dealers that sends targeted email and campaigns to CRM customers and prospects.

• Lifecycle and equity mining
• Aftersales marketing

Mobile vehicle diagnostics and appraisal tool giving dealers reconditioning insights, AI-assisted pricing and post-sale vehicle health alerts.

• Service communication and MPI
• Trade-in
• +1

24/7 AI phone receptionist for dealers that answers questions, warm-transfers calls and books service in the DMS.

• Voice, BDC and sales agents
• Service scheduling

Website visitor identification for dealers that reveals names, emails and vehicle details of anonymous site visitors for follow-up.

• Audience data

BDC communications platform for dealer sales and service teams, with a smart dialer, campaign manager, call tracking and AI call scoring.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Service that prepares dealer warranty labor rate and parts markup submissions to manufacturers.

• Warranty claims
• Accounting

Automated OEM warranty claims processing for dealer service departments with DMS integration and claim status tracking.

• Warranty claims
• Service communication and MPI
• +1

Wholesale parts CRM for dealership parts departments with account lists, geo mapping and automated email and mail campaigns.

• Parts
• CRM

Cloud service department workflow tool for dealers with live repair status, RO-level texting, MPI support and live reporting.

• Service communication and MPI
• Attribution and analytics

Global advertising holding company whose agencies provide creative, media buying and data services to automakers and their dealer networks.

• Agency holding companies
• Digital advertising

Xtime service lane tools for self check-in, tablet reception, customer texting, diagnostics sharing and mobile payment.

• Service communication and MPI
• Service scheduling

Xtime multipoint vehicle inspection software with photo and video sharing, service pricing and customer approvals.

• Service communication and MPI

Xtime service marketing module sending text and email reminders, declined-service follow-ups and offers to bring customers back.

• Aftersales marketing
• Service scheduling

Cox Automotive service department suite for scheduling, lane check-in, video inspections and service marketing at franchised dealers.

• Service scheduling
• Aftersales marketing
• +1

Dealer-branded customer app that gives buyers one place for their F&I products, claims, messages and loyalty rewards.

• F&I menu and products
• Lifecycle and equity mining

Telematics for dealer loaners, demos, lot inventory and service vehicles with geofencing, usage alerts and TSD integration.

• Loaner and rental
• Inventory management and pricing

Outbound AI voice calls that walk service customers through MPI recommendations to win approvals, with DMS integration.

• Voice, BDC and sales agents
• Service communication and MPI