Dealer software

AI sales agent for dealers that follows up on and nurtures sales leads by text and email until they are ready for a salesperson.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Aftersales customer experience platform for OEMs and dealers that unifies data for predictive service marketing.

• Aftersales marketing
• CDP and data platforms

Kelley Blue Book valuation data delivered by API and batch VIN files to dealers and their software providers.

• Valuation data

Mobile QR-code soft-pull prequalification and ID verification for dealers, with shopper data and lead-source tracking.

• Credit and lending platforms
• Lifecycle and equity mining
• +1

Service retention marketing for dealers with VIN-level lifecycle journeys, governed offers and incrementality reporting.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Private-party vehicle marketplace where dealers bid on owner-listed cars or buy now, with inride handling inspection and pickup.

• Vehicle acquisition and instant offers
• Auctions

Edmunds-powered instant cash offers for dealer websites that let dealers buy used vehicles directly from consumers.

• Vehicle acquisition and instant offers
• Trade-in

AI assistant for dealer technicians that answers repair questions from OEM technical information.

• Service communication and MPI

Used-vehicle inventory tool for dealers with VIN appraisals, sourcing guidance, rules-based market pricing, merchandising and aging alerts.

• Inventory management and pricing
• Vehicle acquisition and instant offers
• +1

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

Service lane platform for dealers with video inspections, mobile check-in and real-time customer messaging.

• Service communication and MPI

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

J.D. Power (formerly NADA Used Car Guide) used vehicle trade-in, retail and loan values in print, online and app formats.

• Valuation data
• Vehicle acquisition and instant offers

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Cox Automotive vehicle valuation brand and shopping site selling dealers listings, trade-in tools, instant offers and display ads.

• Marketplaces
• Digital advertising
• +2

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Direct marketing firm running hand-addressed mail, data hygiene, PURL and email campaigns for dealer sales and service events.

• Direct mail
• Lifecycle and equity mining
• +1

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling