Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Dealer compliance tools for Red Flags, OFAC, adverse action and FTC Safeguards Rule requirements, with a compliance training LMS.

• Regulatory compliance

Tri-bureau credit reports, finance applications, auto credit scores and income and employment verification for dealership F&I teams.

• Credit and lending platforms
• Regulatory compliance

Dealer identity verification with driver's license authentication (QuickScan mobile, ID Drive scanner), synthetic ID checks and document capture.

• Regulatory compliance
• Credit and lending platforms

FTC Safeguards and information security compliance platform and advisory for auto, RV, powersports and marine dealers, with phishing training.

• Regulatory compliance

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Accessory digital retailing platform for dealers to present and sell OEM accessories and tires in store and online, with OEM-specific portals.

• Parts
• Digital retailing and payments

Dealer accounting module from AutoMatrix with general ledger and financial reporting tied to its DMS.

• Accounting

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

Dealership CRM sold in Canada by AutoSync for lead management, follow-ups and customer lifecycle tracking.

• CRM

Temporary tag and plate issuance for Florida dealers, with print-on-demand ETR temp tags and EFS metal plates.

• Title and registration
• Regulatory compliance

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Advent Resources' sales platform for large dealer groups covering desking, point of sale, eSigning, CRM and identity and compliance checks.

• Desking
• DMS
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Mobile and desktop service lane check-in and write-up tool to greet customers, spot extra repairs and get approvals before work starts.

• Service communication and MPI
• Service scheduling

Technician inspection video recording on phones, tablets or wearables, sent to service customers as cloud video summaries.

• Service communication and MPI

Online store for dealer websites selling prepaid maintenance (ePPM), service bundles, service contracts (eVSC), warranties and service specials.

• Digital retailing and payments
• Aftersales marketing
• +1

Web-based fixed ops reporting for dealers combining DMS and OEM data on parts, service, accessories and wholesale parts performance.

• Attribution and analytics
• Parts

Used vehicle dashboard for dealers with a health score, buy plans, inventory optimization and VIN-level insight.

• Inventory management and pricing
• Attribution and analytics
• +1

Call center platform for dealer BDCs that routes calls between AI agents and staff, with an AI Sentinel agent that reviews every call.

• Call tracking
• Voice, BDC and sales agents

Invoca AI voice agent that answers and routes inbound calls for sales and service, used by automotive brands and dealers.

• Voice, BDC and sales agents
• Call tracking

Managed paid search, social, programmatic and CTV campaigns for car dealers, measured with multi-touch attribution to leads and sales.

• Digital advertising
• Imagery and video
• +1