Dealer software

Omnichannel conquest and vehicle acquisition campaigns for dealers built on Force's CDP and third-party data.

• Audience data
• Digital advertising
• +1

Online vehicle auction for salvage, repairable and wholesale vehicles, used by dealers to buy units and sell trade-ins.

• Auctions

Video multipoint inspections, repair updates and reminders that service advisors send to customers by text and email.

• Service communication and MPI

Dealer CRM for sales and BDC teams with opportunity management, automated campaigns, SMS, call management and chat.

• CRM
• Chat and messaging

Mobile and remote service platform for dealers and OEMs with smart booking, AI routing, a technician app and automated customer updates.

• Service scheduling
• Service communication and MPI

Monthly analysis of dealer reviews and feedback with ranked recommendations, staff performance and competitor benchmarking.

• Attribution and analytics
• Reviews and social

CRM for Canadian dealerships from D2C Media, managing leads and customer follow-up alongside its websites.

• CRM

Dealer-to-dealer OEM parts locator for buying, selling and managing parts across a dealer network.

• Parts

Canadian dealership CRM with lead routing, inventory and DMS integration, lender submissions and BI dashboards

• CRM
• Desking
• +1

AI-powered vehicle condition and damage imaging for dealer service and recon lanes.

• Service communication and MPI
• Reconditioning

AI employee for car dealers handling sales and service calls and texts, booking appointments and running follow-up campaigns.

• Voice, BDC and sales agents
• Service scheduling

Dealer and OEM engagement platform with VIN-level inventory ads, AI lead response, hybrid AI and live chat, texting and equity and recall targeting.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing for dealers with triggered email, SMS reminders, paid search, social ads, direct mail and quick online service scheduling.

• Aftersales marketing
• Service scheduling

VIN decoding API and vehicle data (OEM build data, specs, options, pricing, service data) licensed to dealer software vendors, OEMs and insurers.

• Valuation data
• Imagery and video

Cox Automotive's AI deal platform linking online and in-store selling: desking, shopper insights, lender routing, trade appraisal and eSigning.

• Desking
• Digital retailing and payments
• +1

BDC platform with a shared text, call, chat and email inbox, softphone, power dialer and the Carly AI assistant; $1,249-$2,895 per rooftop monthly.

• Chat and messaging
• CRM
• +1

Custom dealership websites for Canadian dealers, managed through the XMS Pro 360 platform.

• Website platforms
• CRM
• +2

Cloud DMS for independent, BHPH and LHPH dealers covering inventory, desking, F&I, collections, CRM and websites, $79 to $119 a month.

• DMS
• Website platforms
• +1

Managed dealer advertising from Dealer.com covering display and retargeting, paid search, video and social, with campaign analytics.

• Digital advertising
• Inventory ads
• +1

Dealer.com managed website, SEO and GEO, content and creative, and social and reputation management services for dealers.

• AI search visibility
• Website platforms
• +1

Service department suite for dealers covering advisor upsells, technician inspections, dispatch, BDC scheduling, parts requests and reporting.

• Service communication and MPI
• Attribution and analytics
• +2

DMS and CRM for independent and BHPH dealers with desking, lender submissions, inventory, websites and accounting; DMS from $99 a month.

• DMS
• Digital retailing and payments

Lead and customer management CRM for independent dealers, connected to DealerClick inventory and deal data.

• CRM

Cloud DMS for independent auto, RV and powersports dealers with desking, BHPH/LHPH servicing, CRM, websites and titling.

• DMS
• Inventory management and pricing