Dealer software

AI voice and chat agents for dealer service scheduling, front-desk call routing, sales inquiries and outbound reminders.

• Voice, BDC and sales agents
• Chat and messaging
• +1

Accessory digital retailing platform for dealers to present and sell OEM accessories and tires in store and online, with OEM-specific portals.

• Parts
• Digital retailing and payments

Vehicle appraisal and acquisition platform from Cars Commerce using market data and OBD-II scans to set guaranteed offers per VIN.

• Trade-in
• Vehicle acquisition and instant offers
• +1

Mobile rewards and discount program that brings dealership customers back for service, with gift cards and AckrooPAY payments.

• Aftersales marketing
• Lifecycle and equity mining

DealerX data-driven notifications and marketing for dealer retention and conquest, with versions for sales and fixed ops.

• Audience data
• Aftersales marketing

Dealer customer data platform that resolves DMS, CRM and website records into households and runs email, SMS and direct mail campaigns.

• CDP and data platforms
• Lifecycle and equity mining
• +1

Patented shopper identification network that detects in-market vehicle shoppers across devices and matches them to dealer customers and prospects.

• Audience data
• Lifecycle and equity mining

Live chat and messaging for car dealers, offered as software, fully managed human agents or co-managed overflow coverage.

• Chat and messaging
• Service scheduling

AI tools for dealers that acknowledge leads around the clock, translate chats, summarize conversations, re-engage past leads and score intent.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Online wholesale auction marketplace for licensed dealers with inspector condition reports, transport, floor plan financing and market pricing.

• Auctions
• Vehicle acquisition and instant offers
• +1

Floor plan financing from ACV for dealers buying used vehicles on the ACV marketplace.

• Auctions

Used vehicle inventory platform for dealers covering buy guidance, standardized appraisals, predictive pricing and digital showroom merchandising.

• Inventory management and pricing
• Marketplaces
• +2

Vehicle shipping service from ACV that books dealer transport through a vetted carrier network, with online quotes and tracking.

• Vehicle transport
• Auctions

Runs dealer inventory feed and retargeting ads across Google, Meta, TikTok, The Trade Desk and 40+ programmatic destinations from one platform.

• Inventory ads
• Digital advertising

Managed dealer paid advertising across vehicle listing ads, search, Performance Max and video, with ROI reporting in Altitude.

• Digital advertising
• Inventory ads

Managed digital advertising for dealers with retargeting, dynamic inventory banners and a results dashboard.

• Digital advertising
• Inventory ads

Reynolds service department suite with mobile write-up, inspections and eApproval so customers can approve recommended work remotely.

• Service communication and MPI
• Service scheduling

Managed dealer advertising across paid search, SEO, paid social, display, CTV/OTT and streaming audio, with Audience Activator targeting.

• Digital advertising
• Audience data

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Prospect marketing from Affinitiv that targets in-market non-customers for dealer sales departments.

• Audience data
• Direct mail

Two-way customer texting and internal team chat for dealer service departments, with click-to-call and attachments.

• Chat and messaging
• Service communication and MPI

Electronic multipoint inspection and tracking for dealer service departments from Affinitiv.

• Service communication and MPI

Affinitiv equity mining tool that scores trade-in likelihood and sends customers equity offers and an upgrade portal.

• Lifecycle and equity mining
• Vehicle acquisition and instant offers

Dealer service retention marketing with automated lifecycle email, newsletters, direct mail and a live call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1