Dealer software

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Dealer website and digital retail platform with inventory, SEO and lead tools, including a Spanish-language version for US dealers.

• Website platforms
• Digital retailing and payments

J.D. Power (formerly NADA Used Car Guide) used vehicle trade-in, retail and loan values in print, online and app formats.

• Valuation data
• Vehicle acquisition and instant offers

Managed dealer websites, SEO and vehicle listing tools for franchise and independent dealers, with published monthly pricing.

• Website platforms
• Inventory ads

F&I menu software for dealers covering pre-sale, in-store and service-lane protection product offers, e-contracting and a 24/7 online F&I store.

• F&I menu and products
• Digital retailing and payments

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Cox Automotive vehicle valuation brand and shopping site selling dealers listings, trade-in tools, instant offers and display ads.

• Marketplaces
• Digital advertising
• +2

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect text-to-pay and pay-over-time tools that let dealership customers pay invoices from a text message.

• Digital retailing and payments

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Real-time dealer website chat that connects shoppers directly to the sales team and aims to turn chats into appointments

• Chat and messaging

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

Bilingual franchised dealer websites built around each store's brand and lead conversion, with 24/7 support.

• Website platforms
• AI search visibility

AI lead responder (Carlie) that answers used-car enquiries 24/7 in multiple languages and books dealer appointments.

• Voice, BDC and sales agents
• Chat and messaging

Tests whether dealership leads, calls and emails get through and how staff follow up, flagging broken forms and spam-labeled numbers.

• Attribution and analytics
• Call tracking

VDP widgets for EVs with VIN-specific range maps, home charging times and savings, plus GA4 shopper tracking.

• Website platforms
• Inventory management and pricing

LESA video lead response tool that turns a dealer's vehicle video library into personalized picture-in-picture messages.

• Imagery and video
• Chat and messaging

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Identity resolution, clean room and data marketplace platform that OEMs, dealer associations and auto marketplaces use to target and measure buyers.

• Audience data
• CDP and data platforms
• +1

Soft prequalification tool for dealer websites that shows shoppers a credit score range without an SSN or date of birth.

• Credit and lending platforms
• Digital retailing and payments

Local SEO for dealerships covering Google Business Profile grading and upkeep plus directory listings for search and maps visibility.

• Reviews and social
• Digital advertising

Inventory-synced Facebook Marketplace posting for dealers with price updates, sold removal, Messenger lead routing and analytics.

• Inventory ads
• Marketplaces
• +1

Fixed ops AI platform with pricing grid tuning, advisor scoreboards, live RO monitoring and warranty claim help for dealers.

• Attribution and analytics
• Parts

Used-car buying intelligence with Dealer DNA overlays, Smart Cart buy lists, group trade, dealer-to-dealer bidding and leads.

• Inventory management and pricing
• Lifecycle and equity mining
• +1