Dealer software

Cox Automotive digital retailing tool for payments, incentives, KBB trade values and credit apps, with AMD Elite for full online purchase.

• Digital retailing and payments
• Trade-in
• +1

Dealer marketing and service software spanning equity mining, lifecycle mail and email, service scheduling, MPI and digital advertising.

• Lifecycle and equity mining
• Aftersales marketing
• +2

Online service scheduling for dealer service departments from Affinitiv, with capacity controls, service recommendations and a customer portal.

• Service scheduling
• Aftersales marketing
• +1

Dealer service retention marketing across email, mail, SMS, voice and social, with automated lifecycle campaigns and a call center.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI texting agent (Lisa) for dealer service departments that finds due customers in DMS history and books appointments into the DMS.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Urban Science incentive platform sending targeted gift-card offers to drive service visits, recalls and sales, with attribution to the RO or sale.

• Attribution and analytics
• Lifecycle and equity mining
• +1

Predictive sales and marketing platform scoring customers' likelihood to buy, with AI messaging, direct mail and recall outreach for dealers.

• Lifecycle and equity mining
• Aftersales marketing
• +1

Solera's dealer service retention and marketing platform: lifecycle campaigns, service reminders, mobile check-in, inspections and outbound BDC.

• Aftersales marketing
• Lifecycle and equity mining
• +2

AI agents for dealer fixed ops that find open recalls and due maintenance, text customers and book appointments into the DMS or scheduler.

• Aftersales marketing
• Lifecycle and equity mining
• +1

AI voice, online scheduling and outbound messaging for dealer service departments, with telematics outreach and CSI tools.

• Voice, BDC and sales agents
• Aftersales marketing
• +1

Dealer retention marketing that runs segmented email, SMS, ringless voicemail and mail campaigns for service, equity and lease triggers.

• Aftersales marketing
• Lifecycle and equity mining
• +1

Service-counter and waiting-room TV content for dealers and repair shops, with service explainer videos, menu pricing and on-demand playback.

• Aftersales marketing
• Service communication and MPI

Vehicle history reports and dealer tools from CARFAX: history-based acquisition, CARFAX Car Listings, and CARFAX for Life service loyalty.

• Valuation data
• Marketplaces
• +1

Cars Commerce car-shopping marketplace where dealers buy tiered listing packages with reviews, prequalification and placement upgrades.

• Marketplaces
• Reviews and social

Automotive data and marketing company tracking in-market shoppers through its Active Shopper Network and running dealer campaigns.

• CDP and data platforms
• Audience data
• +1

Local new and used vehicle sales and registration data from state records for dealers, agencies and lenders, with maps and market share reports.

• Attribution and analytics
• Audience data

Dealer marketing and engagement platform covering inventory ads, AI lead response, hybrid AI and live chat, reviews and equity mining.

• Digital advertising
• Lifecycle and equity mining
• +2

Service marketing and aftersales eCommerce for dealers: triggered email, SMS, search and social ads, and online sale of prepaid maintenance.

• Aftersales marketing
• Digital retailing and payments
• +2

Service-focused dealership CRM from Quorum with service marketing, online scheduling, voice drops and an AI call agent, plus sales CRM.

• CRM
• Voice, BDC and sales agents
• +2

Cars Commerce dealer review site with verified sales and service reviews, employee profiles and paid review-request tools.

• Reviews and social

Electronic finance and lease contracting in the Dealertrack F&I network, from DMS-prefilled contract to e-signature, lender submission and eVault.

• eContracting
• Credit and lending platforms

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

Dealertrack network connecting dealers, menus and DMSs to aftermarket F&I providers for live rates, eContracting and remittance.

• F&I menu and products
• eContracting

Website and digital marketing agency for franchise and independent dealers, with paid search, social, SEO, listings and reputation services.

• Website platforms
• Digital advertising
• +1