Dealer software

Dealership CRM with built-in texting, email and video, sales and service pipelines, mobile app and AI agents for lead follow-up.

• CRM
• Chat and messaging
• +1

AI agents for dealer service and sales that answer calls, book appointments, re-engage leads and track CSI, with a built-in service CRM.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +1

Reynolds and Reynolds dealership CRM built into its retail management system, sharing one customer record across sales and service.

• CRM

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• Attribution and analytics
• CDP and data platforms
• +1

DMS for independent and buy-here-pay-here used-car dealers with inventory, desking, forms, BHPH collections and accounting.

• DMS
• Desking
• +1

Dealer data lake and BI platform with self-service reports, fixed ops analytics for warranty labor rates, and AI decision tools for US dealers.

• Attribution and analytics
• Aftersales marketing
• +1

Agentic CRM for dealerships built on Fullpath's customer data, in limited release.

• CRM

Solera's cloud DMS for independent and buy here pay here dealers, covering inventory, desking, BHPH servicing, collections, accounting and forms.

• DMS
• Credit and lending platforms
• +1

AI platform for dealers covering sales, chat, voice, service and marketing agents plus 360 walkarounds and VDP merchandising.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

Impel's lifecycle marketing tool that uses dealer DMS and CRM data to automate email, text and mail campaigns.

• Lifecycle and equity mining
• CDP and data platforms
• +1

Mobile QR-code soft-pull prequalification and ID verification for dealers, with shopper data and lead-source tracking.

• Credit and lending platforms
• Lifecycle and equity mining
• +1

Direct marketing firm running hand-addressed mail, data hygiene, PURL and email campaigns for dealer sales and service events.

• Direct mail
• Lifecycle and equity mining
• +1

Electronic key control cabinets, service key kiosks and location tracking that log who has each vehicle key and when.

• Inventory management and pricing
• Service scheduling

Cloud enterprise DMS for franchised dealers and groups, with centralized accounting, shared inventory, open SQL data and eSigning.

• DMS
• Accounting

Cloud document management for dealers that scans and indexes deal jackets, repair orders and invoices for audits.

• Regulatory compliance
• Accounting

Fixed ops marketing for dealer service departments that uses DMS and market data for direct mail, email, text and recall outreach.

• Direct mail
• Lifecycle and equity mining
• +1

AI phone and text agent for dealerships that answers calls, books sales and service appointments and runs outbound recall calls.

• Voice, BDC and sales agents
• Service scheduling

Vehicle acquisition suite for dealers: website trade-in valuations, value-tracking emails, service-drive offers and social tools for reps.

• Vehicle acquisition and instant offers
• Lifecycle and equity mining
• +1

Dealership reporting dashboard that pulls sales, F&I, service, parts and financial statement data into one view for managers.

• Attribution and analytics
• Parts
• +1

Service lane platform for dealers: two-way texting, video MPI, payments, scheduling, AI voice booking, mobile check-in and loaner management.

• Service communication and MPI
• Digital retailing and payments
• +2

Dealer website platform with email automation for franchise dealers; listed in the Honda Digital Program.

• Website platforms
• Lifecycle and equity mining

Virtual queue and online check-in for dealer service departments, with branded apps, kiosks, lobby wait screens and reporting.

• Service scheduling

AI voice and messaging agents for dealership service departments that answer calls, book appointments and track CSI in real time.

• Voice, BDC and sales agents
• Service scheduling
• +1

AI receptionist and outbound calling agents for dealerships that book service, route sales calls and run recall and retention campaigns.

• Voice, BDC and sales agents
• Aftersales marketing
• +1