Dealer software

Service-focused dealership CRM from DealerMine with service marketing, online scheduling, ringless voice drops and equity mining, plus sales CRM.

• CRM
• Lifecycle and equity mining

AI suite for DealerOn sites covering photo enhancement, shopper chat, OEM compliance checks and natural-language reporting; in beta.

• Chat and messaging
• Imagery and video
• +2

Analytics, reporting and operations apps for automotive dealer groups, covering every store and department.

• Attribution and analytics
• Accounting

Automotive CRM for single stores and dealer groups with desking, trade appraisals, credit pulls, equity mining, BDC routing and an open API.

• CRM
• Desking
• +1

Hosted VoIP phone system for dealerships with department routing, call recording and scoring, missed-call texting and CRM integrations.

• Call tracking
• Chat and messaging

Solera-owned dealership CRM for sales, marketing and service, with data mining, desking and digital retailing tools.

• CRM
• Desking
• +1

Cloud dealer management system from Cox Automotive covering accounting, F&I, service and parts, with Opentrack third-party integrations.

• DMS
• Parts
• +2

DMS data management for dealers to approve, control and monitor what data third-party vendors receive; free for dealers, paid by vendors.

• CDP and data platforms

PBS Systems mobile service tools, including Advisormatic workflow automation from check-in to the next appointment.

• Service communication and MPI
• Service scheduling

Streaming video ads for dealers on Peacock, NBC and Amazon aimed at in-market buyers, including during live sports.

• Digital advertising
• Audience data

Fixed ops intelligence platform for dealer service departments with repair order analytics, AI insights and benchmarking.

• Service communication and MPI
• Attribution and analytics

eBay's vehicle marketplace where dealers list cars and trucks by auction or fixed price, paying a per-listing fee with no final value fee.

• Marketplaces
• Parts

Automated DMS and market data mining that triggers dealer sales and service communications at purchase-behavior moments.

• Lifecycle and equity mining
• Direct mail

AutoAlert campaign tool for targeted dealership email, digital mailer and direct mail marketing built from mined customer data.

• Direct mail
• Lifecycle and equity mining

Epsilon's automotive marketing unit, using its consumer data and identity graph for OEM and dealer omnichannel and lifecycle campaigns.

• Audience data
• Digital advertising
• +1

Reynolds and Reynolds' dealer management system for franchise dealers, covering accounting, sales, F&I, service and parts.

• DMS
• Parts
• +1

Dealer marketing platform that finds likely local buyers from Experian data, plans multichannel campaigns and measures sales and ROI.

• Audience data
• Lifecycle and equity mining
• +1

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Managed paid search, paid social, display, retargeting and SEO for franchise dealers and OEM dealer programs.

• Digital advertising
• Audience data
• +1

AutoAlert in-market shopper identification that flags dealer customers showing up at competing dealerships.

• Audience data
• Lifecycle and equity mining

First-party data software for dealers with one-click prospecting, predictive targeting, acquisition leads and a service drive app.

• Lifecycle and equity mining
• Direct mail
• +1

AI phone assistant for dealership service departments that answers calls around the clock and books appointments in real time.

• Voice, BDC and sales agents
• Service scheduling

Screen integration that shows HunterNet alignment and tire scan results for each vehicle next to car care videos in the service drive.

• Service communication and MPI

Aftersales customer experience platform for OEMs and dealers that unifies data for predictive service marketing.

• Aftersales marketing
• CDP and data platforms