Dealer software

Ford and Lincoln dealer digital programs covering marketing, CRM data, websites, digital retail, chat, reputation and inventory tools.

• OEM program administrators
• Website platforms
• +1

Payment processing for independent dealers using Frazer DMS, taking credit, debit and ACH payments posted directly into the DMS.

• Digital retailing and payments

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

Managed digital marketing for franchise and independent dealers covering SEO, paid search, Facebook ads and vehicle ads.

• Digital advertising
• Website platforms
• +2

RouteOne digital retail tools with a consumer-facing online credit application that feeds deals into the dealer's RouteOne workflow.

• Digital retailing and payments
• Credit and lending platforms

Dealer websites with virtual retailing, lead capture and live DMS inventory sync.

• Website platforms
• Digital retailing and payments

AI search visibility service for dealers that tunes Google Business Profile, reviews, inventory signals and FAQs so stores surface in AI answers.

• AI search visibility
• Reviews and social

AI website chat agent for dealers that answers shopper questions and captures leads around the clock.

• Chat and messaging

AI sales agent for dealers that follows up on and nurtures sales leads by text and email until they are ready for a salesperson.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

Business texting app for independent dealers to message leads and customers from AutoRevo's platform.

• Chat and messaging

Edmunds-powered instant cash offers for dealer websites that let dealers buy used vehicles directly from consumers.

• Vehicle acquisition and instant offers
• Trade-in

Interactive 360-degree exterior and interior spins for dealer VDPs, captured by smartphone walkaround, from FlickFusion's video platform.

• Imagery and video
• Chat and messaging

Managed dealer website platform with merchandising, chat, reviews, consent and local SEO pages, with MakerSuite retail tools built in.

• Website platforms
• Digital retailing and payments
• +2

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

Payment processing for buy-here-pay-here dealers so customers can make loan payments online.

• Digital retailing and payments
• Credit and lending platforms

Service department suite for dealers with digital and video MPI, interactive quoting, customer texting and mobile payment.

• Service communication and MPI
• Chat and messaging

Managed dealer websites, SEO and vehicle listing tools for franchise and independent dealers, with published monthly pricing.

• Website platforms
• Inventory ads

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect text-to-pay and pay-over-time tools that let dealership customers pay invoices from a text message.

• Digital retailing and payments

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

LESA video lead response tool that turns a dealer's vehicle video library into personalized picture-in-picture messages.

• Imagery and video
• Chat and messaging

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social