Dealer software

Fixed ops intelligence platform for dealer service departments with repair order analytics, AI insights and benchmarking.

• Service communication and MPI
• Attribution and analytics

Edmunds trade-in valuation widget that runs natively on dealer websites and captures trade-in leads using Edmunds TMV values.

• Trade-in

Dealer marketing platform that finds likely local buyers from Experian data, plans multichannel campaigns and measures sales and ROI.

• Audience data
• Lifecycle and equity mining
• +1

Vehicle purchase offer tool for dealer websites using Black Book values and AutoCheck history to buy cars from consumers.

• Vehicle acquisition and instant offers
• Trade-in

Shows dealers' on-order and in-transit vehicles to shoppers and captures model-specific leads before units reach the lot.

• Inventory management and pricing
• Website platforms

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Custom dealership websites with fast inventory pages, instant search, 360 spins, geo-targeted offers and built-in inventory imaging.

• Website platforms

Done-for-you SEO, local map pack and Google and Facebook paid ads for auto and RV dealers, with ROI reporting; retainers from $6,000 a month.

• Digital advertising
• Website platforms

Dealer data platform that unifies customer and inventory data into a dealer-owned record, with lead follow-up, consent tools and dashboards.

• CDP and data platforms
• Attribution and analytics

Payment processing for independent dealers using Frazer DMS, taking credit, debit and ACH payments posted directly into the DMS.

• Digital retailing and payments

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

Managed digital marketing for franchise and independent dealers covering SEO, paid search, Facebook ads and vehicle ads.

• Digital advertising
• Website platforms
• +2

Dealer websites with virtual retailing, lead capture and live DMS inventory sync.

• Website platforms
• Digital retailing and payments

AI search visibility service for dealers that tunes Google Business Profile, reviews, inventory signals and FAQs so stores surface in AI answers.

• AI search visibility
• Reviews and social

AI website chat agent for dealers that answers shopper questions and captures leads around the clock.

• Chat and messaging

AI sales agent for dealers that follows up on and nurtures sales leads by text and email until they are ready for a salesperson.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

Edmunds-powered instant cash offers for dealer websites that let dealers buy used vehicles directly from consumers.

• Vehicle acquisition and instant offers
• Trade-in

Interactive 360-degree exterior and interior spins for dealer VDPs, captured by smartphone walkaround, from FlickFusion's video platform.

• Imagery and video
• Chat and messaging

Managed dealer website platform with merchandising, chat, reviews, consent and local SEO pages, with MakerSuite retail tools built in.

• Website platforms
• Digital retailing and payments
• +2

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

Cox Automotive trade-in program giving shoppers a KBB-branded cash offer redeemable at participating dealers online or in the service lane.

• Trade-in
• Vehicle acquisition and instant offers

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1