Dealer software

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

Daily fixed ops monitoring for dealer service departments covering pricing, compliance and performance, with coaching.

• Attribution and analytics
• Accounting

AI automations for dealer sales teams that log missed calls, forms and chats in the CRM, nudge shoppers on viewed cars and flag return visits.

• CRM
• Lifecycle and equity mining

Agentic CRM for dealerships built on Fullpath's customer data, in limited release.

• CRM

AI search visibility service for dealers that tunes Google Business Profile, reviews, inventory signals and FAQs so stores surface in AI answers.

• AI search visibility
• Reviews and social

Hiring platform for dealerships: job posting and career sites, texting and prescreens, background checks, offers and onboarding.

• Recruiting and HR

Reconditioning software from iPacket for tracking used vehicles through dealer recon steps to frontline-ready.

• Reconditioning

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect reputation management for dealers with review requests, private feedback, review responses and social publishing.

• Reviews and social

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Local SEO for dealerships covering Google Business Profile grading and upkeep plus directory listings for search and maps visibility.

• Reviews and social
• Digital advertising

TrueSpot lot management system that tracks vehicles and keys in real time with RTLS tags, with alerts, test-drive and idle-time reports.

• Reconditioning
• Inventory management and pricing

Commission management for dealerships that calculates pay from DMS data with custom plans, approvals and audit logs.

• Recruiting and HR
• Accounting

Full-service digital marketing agency for dealers covering paid search, SEO, social, streaming media, direct mail and reporting.

• Digital advertising
• Inventory ads
• +1

CloudX integrated payables for dealerships that automates vendor payments by ACH, virtual card and check from approved invoices.

• Accounting

AI lead response and messaging for dealers, with the Jerry AI employee working sales and service leads across text, webchat and phone.

• Chat and messaging
• Voice, BDC and sales agents
• +1

CloudX vendor contract pricing and spend optimization tool that checks dealership invoices against negotiated vendor pricing.

• Accounting

Digital vehicle portfolio for used-car shoppers that shows build data and reconditioning work, formerly Velocity Engage.

• Inventory management and pricing
• Reconditioning

Reconditioning workflow software for franchised dealers that tracks used vehicles from appraisal through recon to frontline-ready.

• Reconditioning
• Window stickers
• +1

Dealer appraisal tool that uses an OBD-II scan to report diagnostic, emissions and mechanical condition plus OEM build and open recall data.

• Vehicle acquisition and instant offers
• Reconditioning

Vehicle reconditioning workflow tracking for dealers, part of the AutoMatrix platform.

• Reconditioning

AI-powered dealer CRM from AutoMatrix for lead management and customer follow-up, integrated with its DMS.

• CRM

Managed review and social media response service for dealers where Widewail staff write replies to every review and comment.

• Reviews and social

Turnkey service that builds and submits warranty parts markup and labor rate increase requests to manufacturers.

• Warranty claims
• Parts
• +1