Dealer software

Service department CRM from DriveCentric that manages service customer communication, follow-up and sales opportunities from the drive.

• Service communication and MPI
• CRM

Dealership website platform with page builder, AI copywriting, inventory search, shop-by-payment and integrations, at flat published pricing.

• Website platforms
• Digital advertising

GPS lot management for independent dealers to locate new, used and loaner vehicles, check battery levels and recover stolen units.

• Inventory management and pricing
• Loaner and rental

Vehicle purchase offer tool for dealer websites using Black Book values and AutoCheck history to buy cars from consumers.

• Vehicle acquisition and instant offers
• Trade-in

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

Managed digital marketing for franchise and independent dealers covering SEO, paid search, Facebook ads and vehicle ads.

• Digital advertising
• Website platforms
• +2

Dealer websites with virtual retailing, lead capture and live DMS inventory sync.

• Website platforms
• Digital retailing and payments

AI website chat agent for dealers that answers shopper questions and captures leads around the clock.

• Chat and messaging

AI sales agent for dealers that follows up on and nurtures sales leads by text and email until they are ready for a salesperson.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

Managed dealer website platform with merchandising, chat, reviews, consent and local SEO pages, with MakerSuite retail tools built in.

• Website platforms
• Digital retailing and payments
• +2

Appraisal and pricing tool using OEM build data and adjustable market comp sets, with mobile appraisals and manager approval.

• Inventory management and pricing
• Trade-in
• +1

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect text-to-pay and pay-over-time tools that let dealership customers pay invoices from a text message.

• Digital retailing and payments

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

LESA video lead response tool that turns a dealer's vehicle video library into personalized picture-in-picture messages.

• Imagery and video
• Chat and messaging