Dealer software

Reynolds and Reynolds' dealer management system for franchise dealers, covering accounting, sales, F&I, service and parts.

• DMS
• Parts
• +1

Repair order categorization and warranty rate filing for dealers seeking higher warranty labor and parts reimbursement from OEMs.

• Accounting
• Parts

Lead response service for dealers where software and expert agents text new and cold leads, qualify them and set appointments.

• Chat and messaging
• Inventory ads
• +1

Real-time location of customer vehicles and keys in the service drive for dealer service departments, viewable on phone, tablet or desktop.

• Service communication and MPI

Fixed operations analytics suite with coaching that tracks service department pricing, compliance and efficiency daily.

• Attribution and analytics
• Service communication and MPI

Finds fleet vehicles with open recalls, contacts fleet owners and books multiple vehicles into dealer service at once.

• Aftersales marketing
• Service scheduling

AI agents for dealerships, including the Omni AI Agent and a Lead Handling Agent that respond to and follow up on shopper leads.

• Voice, BDC and sales agents
• Chat and messaging

AI search visibility service for dealers that tunes Google Business Profile, reviews, inventory signals and FAQs so stores surface in AI answers.

• AI search visibility
• Reviews and social

AI sales agent for dealers that follows up on and nurtures sales leads by text and email until they are ready for a salesperson.

• Voice, BDC and sales agents
• Lifecycle and equity mining
• +2

AI agent for dealer service departments that contacts customers due for service and books appointments.

• Aftersales marketing
• Voice, BDC and sales agents
• +1

AI voice agent from Impel that answers and handles dealership phone calls for sales and service.

• Voice, BDC and sales agents

AI assistant for dealer technicians that answers repair questions from OEM technical information.

• Service communication and MPI

AI voice assistant that answers dealership service calls and handles booking and customer requests.

• Voice, BDC and sales agents

Texting, web chat, AI voice, reviews and text-to-pay platform for dealerships, with DMS and CRM integrations.

• Chat and messaging
• Voice, BDC and sales agents
• +1

Kenect AI agents for dealer service departments, including Engage AI for messaging and Voice AI for answering calls.

• Voice, BDC and sales agents
• Service scheduling

Dealer SEO content program that builds pages around current keyword rankings and model and market priorities.

• Digital advertising
• AI search visibility

Kimoby loaner fleet software with DMS-linked booking, digital contracts, OBD2 or OEM telematics and fee recovery.

• Loaner and rental

Payment tools for dealer service departments: text-to-pay, mobile and in-person terminal payments with DMS writeback.

• Digital retailing and payments
• Service communication and MPI

AI assistant that answers missed service department calls, identifies the caller and open repair order and hands off by text with a summary.

• Voice, BDC and sales agents
• Service communication and MPI

AI service follow-up from CarNow that finds customers due for maintenance, contacts them and books service appointments.

• Aftersales marketing
• Service scheduling

Numa tool that surveys dealership customers in real time and flags unhappy ones before OEM CSI surveys.

• Service communication and MPI
• Reviews and social

Bluebird Auto Rental Systems loaner software for dealers, built on RentWorks, with two-way DMS interfaces and utilization reports.

• Loaner and rental

Drive-through 360-degree vehicle scanning arch with AI that produces condition reports and repair estimates for dealer service, trade-in and recon.

• Service communication and MPI
• Vehicle acquisition and instant offers

AI agents for dealers that answer and follow up on leads by text, voice and chat, with an omnichannel inbox and 60+ integrations.

• Voice, BDC and sales agents
• Chat and messaging